Retail Store Operations Manager

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Whitecollars Full time

Job Summary

We are seeking a highly skilled and experienced Retail Store Operations Manager to join our team at Whitecollars. As a key member of our management team, you will be responsible for overseeing all aspects of daily store operations, including opening and closing procedures, cash management, inventory management, visual merchandising, and maintenance of store cleanliness and organization.

Key Responsibilities

  • Store Operations Management
    • Oversee and manage all aspects of daily store operations, ensuring seamless execution of opening and closing procedures, cash management, inventory management, visual merchandising, and maintenance of store cleanliness and organization.
  • Sales Growth and Development
    • Drive sales growth by setting sales targets, monitoring performance, and implementing strategies to achieve sales goals.
  • Training and Development
    • Develop and deliver training programs for all in-store retail staff, including new hire training, ongoing product knowledge training, sales training, and customer service training.
  • Collaboration and Communication
    • Cultivate and maintain positive relationships with customers, address their concerns, resolve complaints, and ensure a high level of customer satisfaction.

Requirements

  • 3+ years of experience in the retail industry.
  • Bachelor's degree in a related field.
  • Strong proficiency in the English language, both written and verbal.
  • Proven experience as a Store Manager or in a similar retail management role.
  • Prior experience in delivering training and coaching is a plus.

Competencies

  • Multi-tasking and time-management skills.
  • Ability to prioritize tasks.
  • Highly organized and detail-oriented.
  • Ability to work in a fast-paced, high-pressure environment.
  • Strong communication and interpersonal skills.


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