Country Retail Director

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Robinson & Co (Singapore) Pte Ltd Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the Role:

As the Country Retail Director at Al-Futtaim Retail, you will play a pivotal role in driving business growth and strategic initiatives across our diverse portfolio of brands. You will be responsible for developing and activating forward-looking market growth strategies, forging strategic partnerships, ensuring brand integrity, and enhancing the overall customer experience. Additionally, you will provide visionary leadership to our management team and foster a culture of excellence and collaboration.

What You Will Do:
  • Develop and activate forward-looking market growth strategies to double business and drive sustainable growth.
  • Forge strategic partnerships to increase market share and achieve financial targets and profitability.
  • Establish and maintain strong relationships with key stakeholders, government authorities, and local communities.
  • Monitor market trends and competition to identify opportunities for enhancing competitive positioning.
  • Influence product selection to meet market needs effectively and ensure adherence to brand standards.
  • Foster a customer-centric culture and spearhead initiatives to enhance overall customer experience and satisfaction.
  • Ensure adherence to regulatory requirements and effectively manage risks.
  • Provide visionary leadership to our management team, empowering and motivating them to achieve company targets and strive for operational excellence.
Required Skills to be Successful:
  • Graduate Degree/Major in Business Management, preferably a Master's degree.
  • Over 15 years of experience in the region, preferably in KSA, with proficiency in managing and driving cross-functional teams in the retail industry.
  • Demonstrated ability to set and deliver financial budgets and key performance indicators.
  • Experience with and passion for retail brands, with an understanding of customer research and market trends.
  • Strong leadership, communication, negotiation, and strategic planning skills.
  • Ability to foster an environment where Al-Futtaim behaviors are demonstrated across all levels.
  • Proficiency in customer focus, individual accountability, continuous improvement, personal leadership, and teamwork.
About the Team:

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world, including IKEA, ACE, Toys R Us, and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B). Our diverse workforce includes over 100 nationalities across 12 countries, and we are committed to recruiting the best talent from all backgrounds.

What Equips You for the Role:

Your extensive experience in the region, coupled with your strategic mindset and leadership abilities, uniquely position you to excel in this role. Your passion for retail brands, coupled with your ability to drive business growth and foster a customer-centric culture, will be instrumental in shaping the future success of our retail operations.

About the Division:

Al-Futtaim Retail is committed to being agile and adaptive to our markets with new launches and further development. We aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce. Join us today and make a difference in shaping the retail landscape across the Middle East, Africa & Asia.

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