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Education Director
2 months ago
We are seeking an Education Manager to play a vital role in the training and development of retail teams across the GCC region. Reporting directly to the Head of Sales & Education, you will be responsible for developing and implementing training and education strategies across all levels of retail, from frontline teams to retail management in free-standing stores.
Key Responsibilities:
- Develop and execute training programs for frontline teams in line with Sales, Brand, Marketing, and HR Strategies.
- Create a culture of performance by monitoring KPIs and tracking ROI of training programs.
- Consistently assess the training and education of retail and wholesale teams, with evaluations communicated to the leadership team.
- Develop and maintain effective digital training platforms.
- Actively monitor and work with teams to build on CRM initiatives.
- Identify points of improvement in service and operations to maximize store performance.
Requirements:
- 5+ years of relevant training and education experience, preferably in the beauty and cosmetics industry within the GCC region.
- Make-up artistry experience.
- Extensive experience in wholesale partnership and retail selling environments.
- Ability to drive sales through training and education of retail teams.
- Fluency in Arabic and English is a must.
About Asteri Beauty:
Asteri Beauty is a leading beauty and cosmetics company in the GCC region, committed to delivering exceptional customer experiences and driving business excellence through innovative training and education programs.
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