Customer Experience Transformation Specialist
3 days ago
Job Overview
Cisco is a leading technology company seeking an experienced professional to join our EMEA Services, Software & Strategic Sales Organization. As a Customer Experience Transformation Specialist, you will be responsible for driving customer experience transformation and intimacy within our largest account.
This role is crucial in growing Premium Services offerings and penetration within our customers and improving our New, Recurring Annual Services ACV, a key financial metric for Cisco.
You will lead the services strategy within our largest account, providing leadership in the customer account with respect to Cisco Services. This includes driving the execution of customer/partner-facing activities to conclusion in a quality, timely, and appropriate manner.
Key Responsibilities
- Develop a deep knowledge of the customer and their needs to ensure a first-class solution.
- Drive customer experience transformation and intimacy within our largest account.
- Lead the services strategy within our largest account, including growing Premium Services offerings and penetration within our customers.
- Improve our New, Recurring Annual Services ACV, a key financial metric for Cisco.
Requirements
- BA degree - MBA or graduate degree preferred
- 4+ years of experience in the tech sales space
- Proven sales track record of closing business and exceeding targets
- Strong services sales experience in IT and Telco or related industry and experience selling directly or through channel partners
-
Digital Transformation Expert
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Lithe Transformation Full timeAbout Lithe TransformationWe are a dynamic team driving digital transformation for our clients. Our expertise in Atlassian solutions helps organizations streamline their operations, enhance collaboration, and achieve their goals.Job Description:We are seeking an experienced Atlassian Consultant to join our team. As an expert in Atlassian tools such as Jira...
-
Atlassian Solutions Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Lithe Transformation Full timeLithe Transformation OverviewWe are a global leader in digital transformation, empowering organizations to reach new heights. Our team of experts has extensive experience in implementing and optimizing Atlassian solutions.Atlassian Consultant Job SummaryThis is an exciting opportunity for an experienced Atlassian Consultant to join our team. You will work...
-
Digital Transformation Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Devoteam International Full timeAbout the Job:We are looking for a talented Digital Transformation Specialist to help us enhance our customer experience. As a specialist, you will play a crucial role in driving digital transformation and improving the overall customer journey.Key responsibilities include:Developing comprehensive CX strategies and roadmaps aligned with business objectives...
-
Cloud Transformation Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAbout the RoleAWS is seeking a highly skilled and experienced Cloud Transformation Specialist to drive digital transformations through effective engagement with C-level business and IT executives.This role involves establishing Amazon Web Services as the key cloud technology provider across the accounts you manage, promoting the entire AWS products and...
-
Customer Experience Specialist
2 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia BaseTeam Recruitment Full timeEmdad Al Khebrat is looking to hire a Customer Experience SpecialistEmployment Type: Full TimeLocation: On-siteJob Description:The Customer Experience Specialist will play a pivotal role in driving customer satisfaction and loyalty through insightful data analysis and proactive relationship management. This mid-career position requires a highly competent...
-
Experience Transformation Director
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Static Cisco Full timeCX Innovation Leader: Transforming Customer Journeys at Static CiscoJoin us in shaping the future of Customer Experience (CX) as we embark on a transformative journey to deliver personalized, proactive, and predictive interactions. You'll foster trust and build lasting relationships with our customers, collaborating with cross-functional teams to create a...
-
Customer Experience Resolution Specialist
20 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Laverne Group | مجموعة لافيرن Full timeJob Title: CUSTOMER EXPERIENCE RESOLUTION SPECIALISTJob Description:We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience Resolution Specialist. In this role, you will be responsible for analyzing and resolving complex customer issues, ensuring exceptional customer satisfaction.Key Responsibilities:Issue...
-
Customer Experience Specialist
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full timeWe are seeking a Customer Experience Specialist to join our team at A. Lange & Söhne. As an Ambassador of Luxury Brands, you will deliver exceptional customer experiences, drive sales growth, and build strong relationships with clients.ResponsibilitiesThe Sales Associate is responsible for:SalesPurposeMeet personal sales targets through effective use of...
-
Cloud Transformation Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAbout AWSAmazon Web Services (AWS) is the world's leading cloud platform, offering over 200 fully featured services to millions of active customers globally.As a Cloud Transformation Specialist in our MENAT Sales/Public Sector team, you will drive digital transformations through effective engagement with C-level executives, IT leaders, and architects. Your...
-
Digital Transformation Specialist
13 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Dell GmbH Full timeAbout the Opportunity:At Dell Technologies, we are seeking a highly skilled Services Account Executive to join our Product and Solutions Sales Specialist Team in Riyadh, Saudi Arabia.Your Key Responsibilities:Identifying and solving customer business needs by providing subject matter expertise and creating solutions using Dell's products and...
-
IT Transformation Specialist
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Total-TECH Co. Full time**Job Description**Total-TECH Co. is seeking a skilled IT Transformation Specialist to lead and manage transformation initiatives aimed at integrating operational activities with strategic objectives to enhance service delivery and efficiency.The ideal candidate will have a strong understanding of ITIL best practices and be able to develop and implement...
-
Digital Transformation Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Azeus Systems Limited Full timeDigital Transformation Specialist Job:Azeus Systems Limited seeks a highly skilled Digital Transformation Specialist to lead and coordinate SaaS-based projects from conception through deployment. The ideal candidate will have a strong understanding of digital transformation concepts, excellent interpersonal skills, and the ability to work closely with...
-
Sales and Customer Experience Specialist
20 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Etoile Group Full timeWe are looking for a Sales and Customer Experience Specialist to join our Chanel boutique team. As a key member of our sales floor, you will be responsible for creating a unique shopping experience for each customer.Responsibilities:Welcome and engage with customers to understand their needs and preferences.Provide expert advice on fashion trends and...
-
Customer Experience Improvement Specialist
20 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia HungerStation | هنقرستيشن Full timeJob DescriptionWe are seeking a highly skilled CUSTOMER EXPERIENCE IMPROVEMENT SPECIALIST to join our team at HungerStation | هنقرستيشن. As a key member of our organization, you will play a crucial role in identifying and addressing gaps in customer experience across all touchpoints.Your primary responsibility will be to liaise with internal teams,...
-
Customer Transformation Advisor
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Dell GmbH Full timeAbout the OpportunityWe're looking for an experienced Workforce Solutions Professional to join our Product and Solutions Sales Specialist team in Riyadh, Saudi Arabia.As a Workforce Solutions Professional, you will work closely with customers to understand their business needs and develop tailored solutions using Dell's products and services.Main...
-
Digital Transformation Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeAbout the RoleThe Digital Transformation Specialist will lead the sales process for Enterprise Accounts in Saudi Arabia & North Africa. This individual contributor role requires a proven track record of consistently exceeding quota and a strong understanding of enterprise software sales to network buyers.Key Responsibilities:Identify and source sales...
-
Digital Transformation Specialist
20 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tamatem Inc Full timeWe are seeking a Digital Transformation Specialist to join our team at Tamatem Inc. As a key member of our digital transformation team, you will be responsible for developing and implementing digital transformation strategies.Key Responsibilities:Develop and implement digital transformation strategies to drive business growth.Collaborate with...
-
Customer Experience Improvement Specialist
20 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Laverne Group | مجموعة لافيرن Full timeJob Title: Customer Experience Improvement SpecialistAbout Laverne Group | مجموعة لافيرن:Laverne Group is a leading player in the Cosmetics and Retail industry.Key Responsibilities:Customer Service Performance Monitoring:Review and evaluate customer interactions to ensure adherence to quality standards.Monitor customer service staff's compliance...
-
Workforce Transformation Expert
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Dell Technologies Full timeAbout the RoleWe are seeking a skilled Product Specialist to join our team in Riyadh, Saudi Arabia. As a key member of our Product and Solutions Sales Specialist Team, you will play a crucial role in driving transformational value-selling strategies and ensuring customer satisfaction and business growth.You will be responsible for managing key customer...
-
Collaboration and Productivity Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Lithe Transformation Full timeConsultant Role: Atlassian SolutionsWe are seeking an experienced consultant to lead the implementation and optimization of Atlassian solutions for our clients. This role requires a strong understanding of Atlassian toolsets and proven experience in delivering successful projects.Key Responsibilities:Design and implement customized Atlassian solutions to...