Regional Operations Manager

5 days ago


Jeddah, Makkah Province, Saudi Arabia Azadea Group Full time

Job Purpose:

The Regional Operations Manager is responsible for overseeing the daily operations of stores, ensuring adherence to brand standards and driving business growth.

Responsibilities:

  • Develop and implement strategies to achieve local business goals and improve store performance.
  • Create annual and long-term business plans, project key performance indicators (KPIs), formulate business cases, and estimate resource requirements.
  • Analyze daily, weekly, and monthly shop KPIs, financial reports, and commercial data to inform decision-making.
  • Establish and suggest personal performance objectives, leveraging organizational systems for performance enhancement and team development.
  • Utilize an organizational development framework to identify unique growth requirements and opportunities for improvement.
  • Implement customer service standards and oversee a large customer service team to ensure exceptional customer experiences.
  • Maintain optimal store image through brand retail standards and trade marketing activities, while ensuring health and safety.
  • Manage stock liquidation processes, expenses, and sales to maximize profit.
  • Conduct market studies and deliver crucial market insights and trend updates to inform product and category performance analysis.
  • Lead team performance management, establishing appropriate performance objectives and recognizing achievements. Take necessary corrective action when needed to ensure both team and personal objectives are met.


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