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Relationship Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya | القدية Full time

We are seeking an experienced Senior Associate - SRM to support the implementation of our SRM agenda. This includes onboarding suppliers, ensuring complete and up-to-date documentation, acting as the organization's point-of-contact to suppliers, providing internal stakeholders with intelligence available on registered suppliers, and tracking supplier performance metrics across all projects.

Responsibilities
  • Supplier Relationship Management:
  1. Collaborate with suppliers to onboard them onto the organization's SRM platform, collect and store required documents.
  2. Facilitate communication with suppliers, share relevant resources, and provide guidance on using the SRM platform.
  3. Analyze data to recommend interaction models for each supplier, based on their size and nature of partnership with the organization.
  4. Maintain supplier information for the organization and provide it to business teams as required.
Supplier Performance Metrics Oversight:
  1. Track supplier performance against predefined KPIs, including quality, timelines, and cost efficiency.
  2. Support the creation of supplier performance reports to identify trends and areas for improvement.
  3. Participate in regular performance reviews and audits to ensure contract compliance.
Team Management, Learning & Development:
  1. Guide and support junior team members to enhance their skills and knowledge.
  2. Cultivate a collaborative and high-performing culture within the SRM Team.