Customer Relationship Manager

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Antal International Network Full time

Hiring for a Customer Relationship Manager / Account Manager for a leading global enterprise IT solutions and digital transformation services provider.

Company description:

Our client is a leading global provider of digital transformation solutions, specializing in automation, analytics, and enterprise IT for the Oil & Gas industry. With a strong international presence, they have delivered cutting-edge technology to some of the world's largest energy and fuel enterprises, optimizing fuel retail, logistics, and fleet management operations. Their innovative automation and IoT-driven solutions enhance operational efficiency, compliance, and profitability. Recently, they have enabled large-scale fuel station modernization projects and partnered with major industry players to drive next-gen digital initiatives.

Title / Designation: Customer Relationship Manager / Account Manager
Reporting Manager: EVP – Sales
Location: Riyadh
Work Mode: Remote from Saudi Arabia

Role & responsibilities:

  1. Build comprehensive account strategies for downstream oil and gas clients in Saudi Arabia, ensuring strong engagement and business growth.
  2. Leverage deep market knowledge and personal connections within oil marketing companies to drive sales and establish long-term relationships.
  3. Identify new opportunities and successfully sell automation solutions to end clients in the downstream Oil & Gas sector across the region.
  4. Work closely with internal product teams to create project plans, define timelines, allocate resources, and manage teams effectively.
  5. Ensure an outstanding Total Customer Experience (TCE) across all managed accounts, fostering trust and satisfaction.
  6. Formalize account relationships, address all products and solutions, and implement a growth strategy to maximize customer share across assigned territories.
  7. Track payment milestones and proactively follow up with multiple clients to ensure timely payments.
  8. Utilize Salesforce.com and other systems to streamline lead generation, opportunity tracking, and deal registration for operational efficiency.
  9. Stay up to date with the product portfolio, industry advancements, and domain expertise to provide valuable insights to clients.
  10. Enhance market presence and strengthen brand recognition in Saudi Arabia through strategic initiatives.
  11. Actively contribute to a positive, cooperative, and results-driven team environment.
  12. Perform other duties as assigned to support business objectives.

Candidate requirements:

  1. Minimum 7 years' experience in account management and/or software sales preferably in the Oil and Gas industry in Saudi Arabia.
  2. Experience in selling automation, fleet management, POS, payment, or logistics solutions to the oil and gas industry.
  3. Based in Riyadh and must be willing to travel to all regions in Saudi Arabia.
  4. Bachelor's degree or equivalent experience in a related technical, business discipline, or equivalent in IT/Electronics or a related field.
  5. Native Arabic speaker with fluency in English.
  6. Proficiency in project management software, MS Office suite, and sales analytical tools with strong presentation skills.
  7. Strong account planning, negotiation, and presentation skills.

Selection process:

  1. Interview with EVP – Sales.
  2. Interview with GEO Lead.
  3. HR Discussion.
#J-18808-Ljbffr

  • Customer Relationship Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia MOTABAQAH, Saudi Specialized Laboratories Company Full time

    We are seeking a skilled Customer Relationship Manager to join our team at MOTABAQAH, Saudi Specialized Laboratories Company.About the RoleThis is a mid-senior level full-time position in sales and business development. As a Customer Relationship Manager, you will be responsible for developing and maintaining successful business relationships with...

  • Customer Relationship Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Restore Talent Full time

    POSITION OVERVIEW:We are seeking a seasoned Customer Relationship Manager to spearhead our customer relationship management strategies in KSA. This pivotal role focuses on optimizing customer engagement, retention, and lifetime value through data-driven marketing and CRM tools.KEY RESPONSIBILITIES:Develop and execute comprehensive CRM strategies to drive...

  • Senior Customer Relationship Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Arabic Computer Systems Full time

    About the RoleWe are looking for an exceptional Customer Relationship Manager who can lead our service delivery team and maintain strong customer relationships.The ideal candidate will have a proven track record of managing projects, fixing reliability issues, tracking service metrics, and managing budgets.Maintain excellent communication with customers to...

  • Customer Relationship Builder

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Dell Technologies Full time

    About the RoleWe are seeking a skilled Customer Relationship Builder to join our Direct Sales team at Dell Technologies. As a Customer Relationship Builder, you will be responsible for developing and maintaining strong relationships with our customers. This involves understanding their business needs, providing tailored solutions, and delivering exceptional...

  • Customer Relationship Specialist

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Stage systems Full time

    About Stage SystemsWe are a leading provider of innovative solutions in the technology and systems integration industries. Our mission is to deliver exceptional customer service and drive business growth through our dedicated team of professionals.Our Mission:To provide innovative solutions that meet customer needs and drive business growth.To deliver...

  • Customer Relationship Manager

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Full time

    We are seeking a highly skilled Business Development Executive to join our team at Cisco. As a Sales and Marketing Professional, you will be responsible for owning and cultivating relationships with our customers, building and driving the sales strategy for the successful Enterprise Sector sales team in Riyadh, KSA.About Cisco:Cisco is committed to making...

  • Customer Relationship Specialist

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Trivers Full time

    Trivers is seeking a Customer Relationship Specialist to join our team. As a Customer Relationship Specialist, you will be responsible for building and maintaining strong relationships with clients in the Food and Beverage Services industry.About the Role:Build and maintain strong relationships with clientsDevelop and execute sales strategies to drive...

  • Customer Relationship Executive

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Thales Group Full time

    About the RoleAs a Key Account Manager at Thales Group, you will play a critical role in driving business growth and developing strategic relationships with our customers. You will be responsible for defining account strategies, aligning plans with customer expectations, and collaborating with internal stakeholders to achieve business objectives.You will...

  • Customer Relationship Specialist

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Jussur Emdad Human Resources Company Full time

    Job DescriptionThe Customer Relationship Specialist will be responsible for building and maintaining strong relationships with clients at Jussur Emdad Human Resources Company.Key responsibilities include:Maintaining regular contact with clients to gather feedback and concerns.Resolving client issues and complaints in a timely and professional...

  • Customer Relationship Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    About the Role:As a key member of our team, you will be responsible for developing and maintaining strong relationships with our clients. This involves acting as their primary point of contact for all matters relating to their account.To succeed in this role, you should have a deep understanding of our products and service offerings. This knowledge will...

  • Relationship Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sahm Capital Full time

    About UsRelationship ManagerSahm Capital is a dynamic company that values building strong relationships with our customers. We are seeking a skilled Relationship Manager to join our team and help us build long-term relationships with our customers.Key Responsibilities:Develop and maintain strong relationships with customers through regular communication and...

  • Customer Relationship Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia ALKAFFARY GROUP Full time

    About the Role:We are seeking an experienced Inside Sales Representative to join our team, specializing in branch operations. As a key member of our sales team, you will be responsible for driving sales growth, building customer relationships, and collaborating with cross-functional teams to achieve business outcomes.Responsibilities:Identify and pursue new...

  • Relationship Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Soum Full time

    About SoumCompany OverviewSoum is a marketplace that enables users to buy and sell anything online with convenience, trust, and ease. We began in the MENA market, focusing on second-hand electronics in KSA, and are now expanding to used cars and collectibles.Job DescriptionWe're looking for an exceptional Relationship Manager to manage our customer and...

  • Relationship Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia SHAHEN Full time

    About the CompanyShahen is a leading provider of high-tech booking trucks as a service (SaaS). We allow users to book truck/s and drivers to transport shipments by other types (Pickups, Diannas, Lorries, Trails, etc.) with multiple models known, through professional drivers regarding individuals' and companies' requirements inside/Outside the kingdom of...

  • Relationship Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia DAMAC Properties Full time

    Responsibilities:Achieve allocated sales targets through direct effort or via agents.Meet prospecting targets by ensuring the required number of prospects per day.Achieve tele-calling targets in terms of number of connected calls.Maintain overall activity levels.Building and maintaining relationships with clients and key personnel.Conducting business reviews...

  • Client Relationship Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia International Agent Trading Co. Full time

    We are hiring a Client Relationship Manager to manage our customer relationships and drive business growth at International Agent Trading Co.Job Description:Develop and maintain strong relationships with existing customers to ensure satisfaction and identify opportunities for new and ongoing projects.Key Responsibilities:Customer Relationship...

  • Client Relationship Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia ASAS for Developing & Operating industrial Cities Full time

    About the Job:We are seeking a highly skilled and experienced Client Relationship Manager to join our team at ASAS for Developing & Operating industrial Cities. As a key member of our customer service team, you will play a vital role in building and maintaining strong relationships with our customers.Responsibilities:To build and maintain strong...

  • Technical Relationship Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Nutanix Full time

    Nutanix is seeking a Technical Relationship Manager to join its growing team in Saudi Arabia. In this role, you will be responsible for building and maintaining strong relationships with assigned customer accounts, ensuring their success with Nutanix technology.The ideal candidate will possess a deep understanding of data center technology and...

  • Client Relationship Manager

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    CARE is committed to delivering exceptional customer experiences and is seeking a highly skilled Client Relationship Manager to join our team. In this role, you will be responsible for owning and cultivating relationships with key customers in the Commercial Sector.The ideal candidate will have extensive experience in technology sales, with a strong...

  • Account Relationship Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia JODAYN | جودين Full time

    Job DescriptionWe are seeking a skilled Key Account Manager to oversee the relationships of our company with its most important clients. As a successful candidate, you will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements.Key Responsibilities:* Develop trust relationships with a portfolio of major...