Hotel Operations Director
7 hours ago
We are seeking a seasoned Hotel Operations Director to lead our property operations and drive exceptional guest experiences. As a key member of our Executive Committee, you will be responsible for developing and implementing the operations strategy, ensuring alignment with the brand's service strategy, and driving financial performance.
Key Responsibilities- Managing Profitability and Departmental Budgets
- Develop and implement strategies to drive guest satisfaction and financial results
- Review financial reports and statements to identify areas for improvement
- Work with direct reports to establish ways to improve departmental financial performance
- Managing Property Operations
- Strive to improve service performance and communicate a clear message regarding operational goals
- Ensure brand and regional business initiatives are implemented and communicate follow-up actions to the team
- Tour the property regularly to understand business needs and assess operational opportunities
- Leading Property Operations Teams
- Establish a vision for product and service delivery on property
- Champion the brand's service vision and ensure alignment amongst the property leadership team
- Ensure employees are treated fairly and equitably
We are looking for a candidate with a strong background in hotel operations, sales, and marketing. A bachelor's degree in Business Administration, Hotel and Restaurant Management, or a related major is required, along with 6-8 years of experience in management operations, sales, and marketing.
Candidates must be able to lead and motivate a team, drive financial performance, and ensure exceptional guest experiences. If you are a strategic business leader with a passion for hospitality, we encourage you to apply for this exciting opportunity.
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