Hotel Operations Manager

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full time

Job Summary

The Hotel Operations Manager will serve as the strategic business leader of property operations, acting as General Manager in their absence. This role is responsible for overseeing the Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary, and Event Management departments.

Key Responsibilities

  • Develop and implement the operations strategy, ensuring alignment with the brand's business strategy and service vision.
  • Lead the Executive Committee and department heads to drive guest satisfaction and financial results.
  • Manage profitability and departmental budgets, ensuring capital expenditure funds are used to address priorities outlined in the service strategy.
  • Identify and analyze operational challenges, developing solutions to prevent reoccurrence and coaching team members to effectively manage occupancy, rate, wages, and controllable expenses.
  • Develop and implement property-wide strategies to deliver products and services that meet or exceed the needs and expectations of the brand's target customer and property employees.

Requirements

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in management operations, sales and marketing, or related professional area.
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in management operations, sales and marketing, or related professional area.

What We Offer

As a Hotel Operations Manager at Marriott International, you will have the opportunity to work with a dynamic team, develop your leadership skills, and drive business results in a fast-paced and exciting environment.


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