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Store Performance Manager

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Sephora USA, Inc Full time
Job Description

We are seeking an experienced Store Performance Manager to join our team at Sepha USA, Inc. The successful candidate will be responsible for managing store performance, developing strong relationships with customers, and driving sales growth through effective sales strategies.

About the Role:

  • Oversee store performance metrics, including sales, customer satisfaction, and employee engagement
  • Develop and implement effective sales strategies to drive revenue growth
  • Foster a culture of excellence in all aspects of retail operations, including visual merchandising, inventory management, and customer service
  • Lead cross-functional teams to drive business results and improve processes
  • Maintain a deep understanding of market trends, competitor activity, and customer preferences

Key Responsibilities:

  1. Operational Excellence:
  • Ensure seamless execution of all retail operations, including store openings, remodels, and closures
  • Maintain a focus on quality and efficiency in all aspects of retail operations
Leadership and Team Management:
  • Lead and develop a high-performing team of retail professionals
  • Foster a culture of collaboration, innovation, and continuous improvement
Business Development and Strategy:
  • Develop and execute business plans to drive sales growth and profitability
  • Analyze market trends and competitor activity to inform business decisions
Customer Engagement:
  • Develop and implement customer engagement strategies to drive loyalty and retention
  • Maintain a deep understanding of customer preferences and behaviors

Requirements:

  • Proven track record of success in retail operations management roles, with a strong focus on sales growth and customer engagement
  • Exceptional leadership and communication skills, with the ability to inspire and motivate teams
  • Strategic thinking and analytical skills, with the ability to analyze complex data and drive business decisions
  • Deep understanding of market trends, competitor activity, and customer preferences
  • Bachelor's degree in Business Administration, Marketing, or related field

About Sepha USA, Inc:

Sepha USA, Inc is a leading beauty retailer dedicated to delivering exceptional customer experiences and driving sales growth through innovative retail strategies. We are committed to fostering a culture of excellence in all aspects of retail operations, including visual merchandising, inventory management, and customer service. Join our team and contribute to shaping the future of beauty retail