Guest Experience Director

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time
Responsibilities
  • Constantly monitor guest service level, ensuring maximum guest satisfaction.
  • Demonstrate a commitment to provide warm, anticipative service to exceed the needs and expectations of discerning guests.
  • Oversee Concierge operations, including bell desk and doormen, ensuring hotel standards and procedures are fully known and followed.


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