Customer Relations Associate
4 days ago
We are seeking a highly skilled and customer-focused Customer Relations Associate to join our team. As a Customer Relations Associate, you will be responsible for providing administrative support to ensure the smooth operation of our customer relations department.
Key Responsibilities:- Provide administrative support to the customer relations department, including but not limited to: responding to emails and other digital queries and correspondence, drafting and editing letters, reports, RFP responses and other documents.
- Manage physical and digital filing systems, follow up with departments for reports, input and update information in databases and spreadsheets.
- Prepare meeting agendas and take meeting minutes, coordinate logistics for meetings, including room setup and catering.
- Use word processing and presentation software to create and edit documents, operate and maintain office equipment, research as requested and compile and summarize information for reports or presentations.
- Work closely with other administrative staff and support other colleagues as needed, maintain confidentiality and security of sensitive information, meet deadlines and adapt to changing priorities.
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