Customer Engagement Specialist

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Mastercard Incorporated Full time

Customer Engagement Specialist

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We are seeking a highly motivated Customer Engagement Specialist to join our team. As a key member of our customer engagement department, you will be responsible for developing and implementing customer engagement strategies that drive customer loyalty and retention.

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Key Responsibilities:

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  1. ">
  2. Develop and execute customer engagement plans, including social media, email, and content marketing campaigns.">
  3. Analyze customer data to identify opportunities to improve customer engagement and loyalty.">
  4. Collaborate with cross-functional teams to ensure alignment and integration of customer engagement efforts.">
  5. Stay up-to-date with industry trends and best practices in customer engagement.">
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Requirements:

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  • Bachelor's degree in Marketing or related field.">
  • Minimum 2 years of experience in customer engagement, preferably in a B2B or B2C environment.">
  • Proven track record of success in developing and executing effective customer engagement strategies.">
  • Strong analytical and problem-solving skills, with ability to interpret complex data and make recommendations.">
  • Excellent communication and collaboration skills, with ability to work effectively with cross-functional teams.">
  • Ability to stay current with industry trends and best practices in customer engagement.">
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About Us

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Mastercard Incorporated is a global technology company dedicated to making a difference in the lives of people around the world. Our innovative products and services enable consumers, businesses, merchants, and banks to make secure, smart, and seamless transactions.



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