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Senior Enterprise Solutions Specialist

3 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time
About Alnafitha IT

Established in 1993, Alnafitha IT is a leading IT service provider in Saudi Arabia, renowned for its customer-centric approach. Our vision is to create a positive experience for our customers by maximizing the value from our product and service offerings and building long-term relationships.

Our Mission

We help organizations set IT strategies, develop IT infrastructure, maintain high-level IT operational excellence, and serve business operations. We have partnered with top IT vendors and technology leaders across the globe to provide business solutions that cover most of today's business requirements.

Job Responsibilities
  • Effectively maintain and retain existing customers by building long-term relationships.
  • Meet assigned targets for profitable sales growth in assigned product lines.
  • Lead demand-generating marketing activities in the assigned market for the assigned product specialty.
  • Establish productive, professional relationships with key personnel in assigned customer accounts.
  • Coordinate the involvement of company personnel, including business development, support, service, marketing, customer success, and management resources, in order to meet account performance objectives and customers' expectations.
  • Proactively assess, clarify, and validate customer needs on an ongoing basis.
  • Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
  • Prepare weekly, monthly, quarterly, and annual reports and forecasts.
Requirements
  • Bachelor's degree in Computer Science, Business Administration, or equivalent.
  • ITIL Foundation (preferred).
  • Inbound Sales (must).
  • Sales Enablement (must).
  • Minimum of 7 years' experience in enterprise sales or related position.
  • Sales experience at the following domains (IT Service Management, ISO Consultation Services).
  • Hands-on experience with CRM software and Account management systems.
  • Understanding of sales performance metrics.
  • Strong negotiation skills with a problem-solving attitude.
  • Customer-centric and good listener.
  • Ability to contribute consistently and positively in a high-paced, fast-changing, and sometimes unpredictable work environment.
  • Articulate verbal communication, professional business writing, and presentation skills.
Personal Skills
  • High sense of responsibility and ownership, acting like an owner in what you do.
  • Exceptional communication and presentation skills.
  • Ability to work on your own or in a team.
  • Ability to work to tight deadlines.
  • Ability to maintain composure during stressful situations.
  • Handling many tasks and responsibilities.
  • Fluent in Arabic and English.