IT Support Specialist

3 days ago


Jeddah, Makkah Province, Saudi Arabia eXtra (United Electronics Co.) Full time

We are seeking a detail-oriented IT Support Specialist to join our Service team in Jeddah.

Job Overview
  • Provide technical repairs and maintenance for Smart products and Mobile devices.
Key Responsibilities
  • Continuously track services KPI's and perform needful actions to meet agreed targets.
  • Attend customer enquiries regarding technical repair or fixing.
  • Offer software and hardware technical solutions.
  • Maintain PC and Mobile devices, conduct preventative maintenance, and troubleshoot OS, hardware, and software issues.
  • Upgrade, backup, and update PC/Mobile and software packages.
Essential Qualifications and Skills
  • Bachelor's/Diploma degree in Computer Science/Communication and Electronics or MCP certified.
  • Minimum of 2 years' experience in technical support and troubleshooting.
  • Excellent communication skills in English and Arabic.


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