Customer Experience Director
7 days ago
Morni | مرني is looking for a Customer Experience Director to oversee the achievement of KPIs related to process objectives, ensuring daily, monthly, and yearly targets are met.
Key Responsibilities- Conduct regular quality checks by listening to recorded and live calls, ensuring compliance with client requirements, scripts, and procedures.
- Train and coach team members on product updates, process changes, and best practices.
The ideal candidate will be able to analyze performance data, identify trends, and recommend corrective actions, with a strong problem-solving ability focused on customer satisfaction and issue resolution.
Qualifications- Proven experience in tracking KPIs and ensuring team targets are met.
- Exceptional communication and interpersonal skills with a customer-first mindset.
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Customer Experience Director
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia eXtra (United Electronics Co.) Full timeAbout the RoleThis is a fantastic opportunity for a results-driven professional to join our team as a Customer Experience Director and make a real impact on our business.You will be responsible for driving sales growth, improving customer satisfaction, and developing strategies to enhance our brand presence.In this role, you will have the opportunity to work...
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Customer Experience Director
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Customer Experience Director
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Customer Experience Director
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Head of Customer Experience Strategy
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Customer Experience Director
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Customs Clearance Director
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Sales and Customer Experience Director
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Customer Service Director
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Customer Development Director
5 days ago
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Restaurant Experience Director
1 day ago
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Director of Customer Engagement
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High-End Customer Experience Specialist
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Customer Success Director
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SAP SE Full timeAbout the OpportunityThis is an exciting opportunity to join our sales organization at SAP SE as a Customer Success Director. As a key member of our team, you will be responsible for driving growth and expanding our presence in the market.As a Managing Partner, you will be responsible for leading a team of sales professionals and developing a comprehensive...
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Customer Relationship Management Director
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia KAFAAT RECRUITMENT Full timeJob Overview:KAFAAT RECRUITMENT is seeking an experienced IT Director to lead our CRM efforts and develop strategies to enhance customer relationships and boost business performance.Key Responsibilities:Develop and Execute CRM Strategy: Create and implement a comprehensive CRM strategy that aligns with business objectives.Cross-Functional Collaboration:...
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Global Customer Success Director
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Schneider Electric Full timeSchneider Electric Job DescriptionOur company is seeking a highly skilled Global Customer Success Director to join our team. In this role, you will be responsible for managing multiple Application Centers, ensuring seamless execution and customer satisfaction.This position requires strong leadership skills, with the ability to motivate and develop...
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VP of Customer Experience
1 day ago
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Customer Experience Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Bupa Arabia Full timeBupa Arabia is looking for a Customer Experience Manager to lead our efforts in delivering exceptional customer experiences across all touchpoints. The successful candidate will develop and implement strategies to improve customer satisfaction, retention, and loyalty.Main Responsibilities:Design and execute customer experience initiatives to drive business...
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Customer Experience Researcher
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Stratos Asia Full timeStratos Asia is seeking an experienced Customer Experience Researcher to contribute to our mission of delivering exceptional customer experiences. As a key member of our team, you will be responsible for analyzing customer feedback and identifying areas for improvement.Key Responsibilities:Assess customer interactions and provide actionable insightsDevelop...