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High-End Customer Experience Specialist

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia ASSOULINE Full time
About This Role

This Hospitality Manager Director role requires a results-driven individual with a customer-centric mindset. You will lead a team of hospitality and retail staff in delivering exceptional service and creating memorable guest experiences. Key responsibilities include overseeing day-to-day operations, managing staff, coordinating with departments, and maintaining vendor relationships.

  • Objectives of this Role:
  • Oversee day-to-day operations of our Maison and ensure the highest level of guest satisfaction and service standards.
  • Manage and supervise staff, including recruitment, training, and performance evaluation.
  • Develop and implement policies, procedures, and standards to enhance guest satisfaction, streamline operations, and maintain compliance with industry regulations.