Amazon IT Support Professional

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

At Amazon, we are committed to delivering the best customer experience. As an IT Support Associate, you will be part of a dynamic team that supports the operations in resolving technical problems within our facilities.

The ideal candidate should have experience in troubleshooting integrated and interdependent computer systems, as well as maintaining zebra thermal printers, thin clients, PCs, scanners, and portable handheld terminals.

Key Responsibilities
  • Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
  • Handling support requests and procedures across the network.
  • Assisting in training new hires.
  • Continuous learning of new technologies.
  • Supporting customers from multiple buildings in the area, as well as remote customers.
BASIC QUALIFICATIONS
  • 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience.
  • Experience in a dynamic environment with a high degree of customer service.

We are committed to career development and encourage participation in opportunities to progress your career at Amazon.



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