Amazon Support Agent

At Amazon, we are committed to delivering the best customer experience. As an IT Support Associate, you will be part of a dynamic team that supports the operations in resolving technical problems within our facilities.The ideal candidate should have experience in troubleshooting integrated and interdependent computer systems, as well as maintaining zebra...

Career Overview:As an Amazon Systems Support Technician, you will be responsible for providing technical support to our operations team in resolving technical problems within our facilities.The ideal candidate should have experience in troubleshooting integrated and interdependent computer systems, as well as maintaining zebra thermal printers, thin clients,...

About the Role:We are seeking a highly motivated and skilled Support Specialist to join our team in Amazon Operations.The ideal candidate should have experience in troubleshooting integrated and interdependent computer systems, as well as maintaining zebra thermal printers, thin clients, PCs, scanners, and portable handheld...

Are you passionate about delivering exceptional support to our global partners? Do you thrive in fast-paced environments and enjoy working with technology applications and features? As an Amazon Support Associate, you will play a critical role in ensuring that Amazon remains a safe and trustworthy place to shop and an amazing place to build a successful...

Job Summary:The Account Management Leader - Amazon will manage a team of Account Managers focused on driving growth and satisfaction among Selling Partners. The ideal candidate will have 8-12 years of experience in B2B sales, account management, or category management, with a proven track record of leading large accounts.Responsibilities:Lead an extended...

Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Selling Partner Support (SPS) team, you will be responsible for providing exceptional support to Amazon's selling partners, ensuring they have a seamless experience on our platform.In this role, you will...

Afaq - Warehouse Branch is seeking a highly skilled Amazon Tech Support Professional to join our team. As an IT Technician, you will be responsible for implementing and maintaining infrastructure elements to ensure seamless operation of Amazon's warehouse operations.About the Job:Implement and maintain infrastructure elements to ensure seamless operation of...

What You'll DoYour responsibilities will include building an understanding of customer pain points, requirements, and potential value delivered by advertising or merchant services. You will also identify target accounts using market data and industry intelligence.In this role, you will have the opportunity to innovate and simplify current processes and...

At Amazon, we are dedicated to providing exceptional support to our global partners. Our Customer Trust and Partner Support (CTPS) organization plays a vital role in ensuring that Amazon remains a safe and trustworthy place to shop and an amazing place to build a successful business selling products.Job OverviewThis role will require direct interaction with...

Job Overview:As an IT Support Associate, you will play a key role in supporting our operations team in resolving technical problems within our facilities.You will work closely with cross-functional teams to ensure seamless delivery of services and products to our customers.ResponsibilitiesAllocating, maintaining, and troubleshooting of IT equipment used in...

Company OverviewAt Amazon, our mission is to be the place where our customers can find, discover, and buy anything online. We are constantly striving to innovate and improve our services to meet the needs of our customers.Job DescriptionThis role involves working as part of a busy support team to implement and maintain IT infrastructure, interfacing...

Job DescriptionThe Central Ops Support Executive plays a critical role in supporting the onboarding process of new sellers. Key responsibilities include remote monitoring of assigned sellers, liaising with internal and external stakeholders, providing training and guidance to sellers, and developing SOPs to enhance the seller experience.Required Skills and...

Job DescriptionThe Production Planning Analyst is responsible for supporting the production planning team in delivering robust and cost-optimal labor plans for Amazon's Fulfillment Centers. This involves working with stakeholders and data sources to recommend hourly staffing plans and shift structures.The ideal candidate will possess analytical skills and be...

We are seeking a highly skilled Customer Support Specialist to join our team at Amazon. As a key member of our customer support group, you will be responsible for resolving complex customer problems and preventing similar issues from happening again.Key ResponsibilitiesResolve Customer Trust Escalations: Drive tech investigation to identify root cause and...

Join our Amazon team in Mexico as a Brand Specialist and contribute to driving business growth through data-driven insights and exceptional customer experiences. In this role, you'll work closely with selected vendors to enhance product portfolios, improve user experience, and create detailed monthly reports on performance.Key responsibilities...

FBA Inbound Program Manager, Fulfilled by AmazonAt Amazon, we are seeking a highly skilled and goal-oriented professional to join our dynamic Fulfilled by Amazon (FBA) team in Egypt. This exciting opportunity is perfect for an experienced individual with a strong work ethic who is passionate about improving customer satisfaction through key partnerships.The...

At Amazon, we're continuously innovating to deliver exceptional customer experiences. Our Delivery Service Partner (DSP) program empowers entrepreneurs to develop successful package delivery businesses with low startup costs and access to our technology and logistics expertise.The Jr. DSP Acquisition Specialist plays a vital role in this program, serving as...

Job Overview:We are seeking a highly skilled and experienced IT Manager to join our Fulfillment & Operations IT team at Amazon.The successful candidate will be responsible for leading the coordination of trouble tickets and change management to strict Service Level Agreements (SLAs), ensuring that IT maintenance work and troubleshooting is carried out to a...

At Amazon, we strive to be the world's most customer-centric company. As an IT Support Technician, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. Your primary responsibility will be to provide first-line technical support for all IT equipment and infrastructure, ensuring that they are running at optimal...

About the RoleThe Network Support Engineer will be responsible for providing 1st level technical support services to ensure all IT equipment and infrastructure are running at their optimal performance levels. You will also be responsible for meeting departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).You will be part of a...