Client Experience Manager
6 days ago
Job Description:
The Customer Service Officer will play a vital role in delivering exceptional customer experiences and supporting the growth and success of Emdad Al Khebrat.
This is an exciting opportunity for individuals who are passionate about customer service, enjoy working in a fast-paced environment, and are committed to achieving high levels of customer satisfaction.
Your Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide information about services and events to customers through various communication channels.
- Collaborate with team members to achieve common goals and objectives.
- Maintain accurate records of customer interactions and feedback.
Requirements:
- A diploma or bachelor's degree in a relevant field.
- A minimum of one year of experience in customer service or a similar environment.
- Preferred experience in the tourism, cultural, or museum sectors.
- Proficiency in both verbal and written Arabic, with strong skills in English being an advantage.
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