Hospitality Service Lead
3 days ago
Four Seasons Hotels Ltd is committed to delivering exceptional guest experiences through a commitment to excellence and genuine heart. As a Hospitality Service Lead, you will play a crucial role in providing an exceptional level of service to our esteemed guests, leading and managing a team of 12, and prioritizing daily operations to ensure seamless service delivery.
**Key Responsibilities:**
- Lead and manage a team of 12 bar staff
- Prioritize daily operations to ensure seamless service delivery
- Foster a positive and supportive team culture
**Requirements:**
- College degree in hotel/restaurant management or business administration
- Minimum two years' experience in a related position within a luxury environment
- Strong leadership, organizational, and people skills
- Problem-solving, benchmarking, and innovation capacities
- Excellent knowledge of wines, spirits, mocktails, and menu writing
- Computer skills with working knowledge of Microsoft Office Suite and Outlook
- Advanced knowledge of the English language
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