AV Business Manager

4 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Creative Personnel Full time

About the Job

We are looking for a highly motivated AV Business Manager to join our team. As a key member of our management team, you will be responsible for leading our audio visual business.

Key Responsibilities:

  • Lead a team of sales support and internal account managers.
  • Support the sales and technical teams in achieving business objectives.
  • Develop and implement strategies to increase sales and market share.
  • Manage a portfolio of accounts and develop strong relationships with clients.
  • Provide pricing and quotations within agreed customer and Departmental SLA's.
  • Foster excellent customer service and interface with customer contacts, branch sales teams and Enterprise sales teams.
  • Assist in generating sales through support to the sales teams and participating in Sales Support Incentives.
  • Prepare accurate and complete sales quotations and documents.
  • Liaise with internal departments to facilitate order progress.
  • Implement customer-specific special bids and manage support and maintenance contract renewals.
  • Engineer Scheduling and overall process efficiency.

Requirements:

  • Maintain a high level of knowledge around products and services offered by SCC.
  • Undergo training to maintain the high level of knowledge.
  • Resolve or escalate issues in a timely manner.
  • Develop and implement training matrices and development plans for your team.
  • Provide reporting data as required.
  • Accurately use internal Information Technology systems.
  • Achieve and maintain the highest levels of customer satisfaction.
  • Have experience operating inside an end user, reseller, distributor or large vendor environment.
  • Have good attention to detail, strong communication skills and ability to work as part of a team.
  • Be able to take ownership of tasks and follow through to full completion.
  • Have good organisational abilities and I.T. literacy, especially in Microsoft Office applications.
  • Exhibit good interpersonal and telephone skills.

About Our Company

Creative Personnel is a leading recruitment consultancy that specializes in the delivery of personnel within the Audiovisual, Media, Creative and Events sectors. We operate globally, with offices in the Middle East, UK and US. We provide recruitment services for various sectors, including Audiovisual & Events, Media & Technology.

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