Strategic Business Development Manager
2 days ago
About the Role
We are seeking an experienced Senior Category Lead to manage a team of Brand Specialists (Account Managers) for Amazon Vendor Services (AVS) in the Other Hardlines category. The ideal candidate will have a proven track record of delivering results in fast-paced and dynamic business environments.
As a key member of our AVS team, you will be responsible for driving business growth and improving vendor satisfaction across multiple sub-categories. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, while continuously improving the productivity of your team.
You will partner with Vendor Managers, Account Managers, and key retail category functions to define priorities and operational goals according to vendor needs. This includes managing a team of Brand Specialists, coaching and training them on Amazon mechanisms, processes, tools, and business topics, and developing the right skill sets within the team.
The successful candidate will have excellent communication and collaboration skills, with experience driving internal cross-team collaboration and working with stakeholders at all levels. You will also have a passion for managing and developing people, as well as being resourceful and customer-focused.
Key Responsibilities
- Define priorities and operational goals according to vendor needs
- Manage a team of Brand Specialists, including coaching and training
- Partner with Vendor Managers and key retail category functions
- Develop the right skill sets within the team
- Audit daily business operations and drive optimization of business metrics
- Regularly audit metrics to continually drive quality of vendor and employee experience across multiple sub-categories
- Own relevant business areas for the entire category, maximizing category results at scale
- Work with the EU AVS team to shape the program through scaling and efficiency initiatives
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