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Governance and Complaints Handling Manager

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time
About the Position

This Governance and Complaints Handling Manager role requires a professional with expertise in project procurement, governance and complaint handling. The successful candidate will lead the process for enforcing sanctions on entities found to have participated in coercive practices.

Responsibilities
  1. Guide Executing Agencies and Procurement Management Unit in handling complaints.
  2. Oversee project procurement compliance and quality aspects.
Requirements
  • At least 3 years hands-on experience in project procurement, governance and complaint handling.
  • Ability to work with different stakeholders.