Customer Support and Services Manager

4 days ago


Jeddah, Makkah Province, Saudi Arabia Asmacs Contracting Est. Full time

Job Description:

The Customer Support and Services Manager will be responsible for providing exceptional customer service and support to our clients. This role requires a strong background in coatings and automotive expertise, as well as excellent communication and problem-solving skills.

Responsibilities:

  • Provide technical support and training to customers on coatings
  • Troubleshoot and resolve coating issues at OEM paint shops
  • Conduct on-site tests and adjust products as needed
  • Assist in demand planning and track product usage
  • Maintain accurate records and reports for customer needs and business development

Requirements:

  • Diploma or Bachelor's degree in Chemistry, Chemical Engineering, or related field
  • Minimum of 2 years in a technical service role (Automotive experience is a must)
  • Basic computer skills (MS Office, CRM systems) and proficiency in English
  • Ability to work in customer-facing, field-based roles

About Us:

Asmacs Contracting Est. is a global leader in coatings, offering innovative solutions that protect and enhance assets. We offer a challenging and dynamic work environment with opportunities for growth and development.



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