Customer Journey Coordinator

About UsWe are a global IT professional services company based in Singapore, offering a range of services including enterprise solution consulting, business intelligence, business process automation, and managed services. We cater to diverse industries including banking and financial services, insurance, information technology, healthcare, retail, and supply...

Delivering Exceptional ExperiencesAs an E-commerce Process Analyst at Chalhoub Group, you'll be responsible for analyzing processes, proposing enhancements, and contributing to efficiency efforts. You'll collaborate with the product team to ensure timely delivery of brand enhancements and work closely with the Omni-Channel Operations Lead to drive smooth...

A key member of our team will be responsible for overseeing and improving the customer service operations and customer journey across all touchpoints within Avensys Consulting. This involves leading a team of customer service professionals, collaborating with cross-functional departments, and ensuring the company delivers a seamless, engaging, and...

We are seeking a Head of Customer Journey Design to lead our efforts in crafting exceptional experiences for our customers at Qiddiya Investment Company. As the Director-Customer Experience, you will be responsible for developing and executing a comprehensive customer experience strategy that aligns with our business goals and growth objectives.About the...

About the RoleHungerStation | هنقرستيشن is looking for a talented Experience Designer to enhance our customer experience. As a CX expert, you will be responsible for identifying areas of improvement and implementing strategies to deliver exceptional customer experiences.Key Accountabilities:Design Customer Journeys: Create end-to-end customer...

At DISCOVERED, we believe that talented professionals can make a significant difference in shaping industries across the region.Responsibilities and ExpectationsYou will be expected to lead multidisciplinary teams to deliver exceptional customer strategies that drive business growth and enhance experiences.Defining, testing, and refining innovative customer...

Position SummaryWe're seeking a skilled Enhancing Customer Journey Specialist to join our team. The ideal candidate will have experience in customer service or customer experience roles, preferably in a mid to large-sized organization, and be able to interpret customer feedback and trends to formulate actionable strategies.Main Duties:Develop and present...

Omanyp, a leading health care group in Saudi Arabia, is seeking a Patient Journey Director to lead the customer experience transformation program in Riyadh. The successful candidate will drive the patient journey across all touchpoints, enhancing patient satisfaction and loyalty, and promoting a strong brand image.Key responsibilities include:Key...

About the JobWe are looking for an experienced High-End Retail Team Leader to join our Etoile Group team. As a key member of our sales and customer service team, you will be responsible for managing a welcoming team and coordinating boutique floor activities to optimize sales.Key ResponsibilitiesManage a welcoming team to foster collaboration and...

Job DescriptionWe're seeking a passionate Customer Success Manager (CSM) to strengthen our Middle East team based in Riyadh. As a CSM, you will manage a portfolio of customers and serve as a central point of contact for the customer during the entire life cycle of their usage of the Contentsquare Solution.Your role as a trusted advisor, facilitator,...

About the Team:You will be part of a dynamic team reporting to the Head of Marketing, where you will contribute to driving innovative solutions to meet the evolving needs of our customers.We value teamwork and collaboration, and this role requires excellent verbal and written English communication skills. The ideal candidate should have a 'can do' attitude,...

About the JobThis Customer Experience Specialist role is an excellent opportunity to contribute to the success of Emkanfinance's customers. Key responsibilities include:Enhancing Customer JourneysWork on improving customer experiences across various touchpoints.Collaboration and Stakeholder ManagementEngage with cross-functional teams to deliver exceptional...

We are Omanyp, a leading healthcare group in Saudi Arabia, committed to delivering exceptional patient experiences. We are currently seeking an experienced Customer Experience Leader to join our team and drive transformative change.In this role, you will lead the Customer Experience transformation program, analyzing patient feedback, surveys, and complaints...

**Role Description**We are seeking a dedicated and results-driven Customer Experience Leader to join our team at Qataryello in Riyadh, Saudi Arabia.**Key Accountabilities**Patient Engagement and Satisfaction:Develop and implement strategies to enhance patient engagement and satisfaction.Conduct regular analyses of patient feedback to identify areas for...

Senior Hospitality Professional Wanted:A leading luxury hospitality group seeks a Guest Relations Manager to deliver exceptional customer experiences.The ideal candidate is passionate about hospitality, customer-focused, and skilled in guest engagement.Key Job Responsibilities:Guest Experience Management – Oversee the entire guest journey, ensuring...

Role OverviewWe are seeking a dynamic leader to lead our customer experience strategy and optimize every touchpoint of our customer journey. The ideal candidate should possess leadership skills, perfect communication, familiarity with latest trends and best practices of CX, ability to analyze customer data, strategic perspective on customer experience, and...

Your Career at HungerStationWe are committed to supporting the career development of our employees. As a Senior Product Manager, you will have access to:Ongoing training and professional development opportunities.Mentorship and coaching from experienced colleagues.Regular feedback and performance evaluations to support your growth and success.Join Our...

We're looking for a skilled UX Researcher to help us shape the future of digital experiences for leading brands in Saudi Arabia. As a UX Researcher, you'll be responsible for conducting user research and collaborating with cross-functional teams to drive business growth.About the Job:You'll conduct user research to understand behaviors, pain points, and...

Role OverviewThis is an exciting opportunity to join Contentsquare as an Enterprise Account Executive based in Saudi Arabia. You will play a critical role in driving new business sales, collaborating with our global teams, and establishing relationships with senior executives.Your Key Responsibilities:Drive new business sales, focusing on commercial...

**Job Overview:**Selective Touch Consultancy is a leading luxury hospitality group seeking a skilled Guest Relations Manager to join our team.The successful candidate will be responsible for overseeing the entire guest journey, ensuring exceptional service quality and satisfaction.This is an exciting opportunity for a hospitality professional to work with a...