Strategic Customer Journey Designer

We are seeking a Head of Customer Journey Design to lead our efforts in crafting exceptional experiences for our customers at Qiddiya Investment Company. As the Director-Customer Experience, you will be responsible for developing and executing a comprehensive customer experience strategy that aligns with our business goals and growth objectives.About the...

A key member of our team will be responsible for overseeing and improving the customer service operations and customer journey across all touchpoints within Avensys Consulting. This involves leading a team of customer service professionals, collaborating with cross-functional departments, and ensuring the company delivers a seamless, engaging, and...

About the RoleHungerStation | هنقرستيشن is looking for a talented Experience Designer to enhance our customer experience. As a CX expert, you will be responsible for identifying areas of improvement and implementing strategies to deliver exceptional customer experiences.Key Accountabilities:Design Customer Journeys: Create end-to-end customer...

Service Journey DesignerWe are seeking a skilled Service Journey Designer to join our team. The ideal candidate will have experience in service process design and customer journey management, as well as strong data analysis skills and problem-solving abilities.As a Service Journey Designer, you will play a key role in designing seamless service journeys that...

About UsWe are a global IT professional services company based in Singapore, offering a range of services including enterprise solution consulting, business intelligence, business process automation, and managed services. We cater to diverse industries including banking and financial services, insurance, information technology, healthcare, retail, and supply...

We're looking for a skilled UX Researcher to help us shape the future of digital experiences for leading brands in Saudi Arabia. As a UX Researcher, you'll be responsible for conducting user research and collaborating with cross-functional teams to drive business growth.About the Job:You'll conduct user research to understand behaviors, pain points, and...

About UsAt Tree, we are dedicated to delivering exceptional customer experiences that drive business growth and success.We are seeking a seasoned CX leader to spearhead our customer experience strategy and optimize every touchpoint of our customer journey.The ideal candidate will possess a deep understanding of customer behavior and preferences, as well as...

Delivering Exceptional ExperiencesAs an E-commerce Process Analyst at Chalhoub Group, you'll be responsible for analyzing processes, proposing enhancements, and contributing to efficiency efforts. You'll collaborate with the product team to ensure timely delivery of brand enhancements and work closely with the Omni-Channel Operations Lead to drive smooth...

Job RequirementsWe are seeking a highly skilled SENIOR CUSTOMER JOURNEY ANALYST to join our team at HungerStation | هنقرستيشن. As a key member of our organization, you will play a crucial role in analyzing customer journeys and identifying areas for improvement.Your primary responsibility will be to analyze customer feedback, identify trends, and...

Position SummaryWe're seeking a skilled Enhancing Customer Journey Specialist to join our team. The ideal candidate will have experience in customer service or customer experience roles, preferably in a mid to large-sized organization, and be able to interpret customer feedback and trends to formulate actionable strategies.Main Duties:Develop and present...

Job DescriptionWe're seeking a passionate Customer Success Manager (CSM) to strengthen our Middle East team based in Riyadh. As a CSM, you will manage a portfolio of customers and serve as a central point of contact for the customer during the entire life cycle of their usage of the Contentsquare Solution.Your role as a trusted advisor, facilitator,...

**Role Description**We are seeking a dedicated and results-driven Customer Experience Leader to join our team at Qataryello in Riyadh, Saudi Arabia.**Key Accountabilities**Patient Engagement and Satisfaction:Develop and implement strategies to enhance patient engagement and satisfaction.Conduct regular analyses of patient feedback to identify areas for...

Omanyp, a leading health care group in Saudi Arabia, is seeking a Patient Journey Director to lead the customer experience transformation program in Riyadh. The successful candidate will drive the patient journey across all touchpoints, enhancing patient satisfaction and loyalty, and promoting a strong brand image.Key responsibilities include:Key...

Job Title: Senior Manager, Customer Experience DesignThe role is ideal for an experienced professional looking to leverage their expertise in customer-centric design principles and strategic leadership skills to drive innovation in the banking sector. Tandemsearch seeks a dynamic and results-driven Senior Manager of Customer Experience Design to lead the...

Revie is redefining the renovation process by offering a seamless, end-to-end solution for residential, office, and commercial spaces.About UsWe strive to deliver exceptional customer experiences while driving sales growth.This role combines proactive customer engagement, strategic sales execution, and a dedication to improving the customer journey.Key...

We are Omanyp, a leading healthcare group in Saudi Arabia, committed to delivering exceptional patient experiences. We are currently seeking an experienced Customer Experience Leader to join our team and drive transformative change.In this role, you will lead the Customer Experience transformation program, analyzing patient feedback, surveys, and complaints...

About Tandemsearch:Tandemsearch is a leading recruitment firm specializing in placing top talent in the banking and finance industry. Our mission is to connect exceptional professionals with the most sought-after companies in the sector.Job Description:This is a unique opportunity for a Senior Manager of Customer Experience Design to join Tandemsearch and...

Key ResponsibilitiesThe Customer Experience Specialist will be responsible for conducting market research, analyzing customer feedback, and collaborating with internal stakeholders to drive revenue growth.Responsibilities:Conduct market research and competitor analysis.Develop and implement effective solutions to enhance customer experience.Collaborate with...

About the Team:You will be part of a dynamic team reporting to the Head of Marketing, where you will contribute to driving innovative solutions to meet the evolving needs of our customers.We value teamwork and collaboration, and this role requires excellent verbal and written English communication skills. The ideal candidate should have a 'can do' attitude,...

Role OverviewWe are seeking a dynamic leader to lead our customer experience strategy and optimize every touchpoint of our customer journey. The ideal candidate should possess leadership skills, perfect communication, familiarity with latest trends and best practices of CX, ability to analyze customer data, strategic perspective on customer experience, and...