Enhancing Customer Journey Specialist

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia BaseTeam Recruitment Full time
Position Summary
We're seeking a skilled Enhancing Customer Journey Specialist to join our team. The ideal candidate will have experience in customer service or customer experience roles, preferably in a mid to large-sized organization, and be able to interpret customer feedback and trends to formulate actionable strategies.

Main Duties:
  1. Develop and present regular reports on customer experience metrics to executive leadership, showcasing trends and opportunities for improvement.
  2. Serve as the primary point of contact for resolving complex customer inquiries, ensuring timely and effective solutions are provided.

About Us
BaseTeam Recruitment is committed to excellence in customer experience and seeks dedicated professionals who share this vision. If you're passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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