IT Operations Architect and Engineer
22 hours ago
Linking Humans is seeking a highly skilled IT Operations Architect and Engineer to lead the design and implementation of cutting-edge ServiceNow ITOM solutions. This exciting role offers the opportunity to drive business growth and innovation through the deployment of advanced ITOM capabilities.
Responsibilities:
- Design and implement ServiceNow ITOM solutions, including CMDB, Discovery, Service Mapping, Event Management, Cloud Management, and AIOps, to optimize business processes and improve service delivery
- Collaborate with cross-functional teams to align ITOM strategies with business objectives, ensuring seamless integration and effective communication
- Lead ITOM deployments, ensuring best practices and high-quality delivery, while promoting a customer-centric approach and continuous improvement
- Work closely with ServiceNow developers and consultants to provide scalable and high-performance solutions that meet evolving business needs
- Provide technical governance, troubleshooting, and strategic guidance across ITOM initiatives, driving operational efficiency and effectiveness
Requirements:
- Proven experience as a ServiceNow ITOM Architect or similar role, with a strong track record of delivering successful projects
- In-depth expertise in ServiceNow ITOM modules (Discovery, CMDB, Service Mapping, Event Management, etc.)
- Understanding of cloud technologies (AWS, Azure, GCP) and integrations with ServiceNow, enabling seamless hybrid infrastructure management
- Excellent communication skills in English (spoken and written), with the ability to convey complex technical information effectively
- ServiceNow Certified Implementation Specialist (CIS-ITOM) is preferred, but not required
- Willingness and ability to relocate to Saudi Arabia and work on-site, with a flexible mindset and adaptability
What We Offer:
- Competitive salary based on experience, with opportunities for growth and development
- Comprehensive medical insurance and visa sponsorship, ensuring your well-being and support during your transition
- Relocation assistance to help you settle into your new environment, with a dedicated team to guide you
- The chance to work on high-impact projects with a world-class team, driving digital transformation and innovation
- Career growth opportunities in the expanding ServiceNow market in the Middle East, with a clear path for advancement and recognition
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