Production Support Manager

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Rewaa Full time
About the Role

We are seeking an experienced and dedicated Production Support Manager to lead our production support efforts across our engineering organization at Rewaa. This position is pivotal in ensuring the stability and reliability of our production environments, working closely with Engineering Managers and their teams across various modules.

Key Responsibilities
  • Lead and Mentor: Oversee a multidisciplinary production support team, providing both technical and leadership guidance to drive business outcomes.
  • Collaborate Effectively: Work closely with Engineering Managers to develop and refine support strategies for each module, ensuring robust production support across the organization.
  • Process Optimization: Translate complex operational needs into actionable strategies, leading the development and implementation of standardized production support processes and procedures to enhance efficiency.
  • Incident Management: Manage the end-to-end incident response process, from initial report to resolution, ensuring minimal downtime and disruption to services.
  • Resource Management: Allocate departmental resources efficiently, maintaining and enhancing a high-caliber production support team to meet business demands.
  • Technical Oversight: Ensure the stability and reliability of production environments, implementing best practices for continuous improvement to drive business growth.
  • Strategic Planning: Collaborate with management and engineering teams to align production support strategies with organizational goals and objectives.
  • Analytics and Improvement: Utilize incident data and feedback to drive improvements in production stability and support services, ensuring a high level of customer satisfaction.
  • Cost Optimization: Regularly review and optimize operational expenses, including cloud services and support tooling, to ensure cost-effectiveness.
Preferred Qualifications
  • Educational Background: Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
  • Experience: Minimum of 6 years in a technical support or operations role with progressive leadership responsibilities.
  • Leadership Skills: Demonstrated success in leading support or operations teams, with a focus on mentoring and team development.
  • Technical Proficiency: Extensive knowledge of support processes, incident management, and production environment stability.
  • Tools and Technologies: Familiarity with cloud services (AWS preferred), monitoring tools, and incident management software.
  • Operational Excellence: Strong understanding of process improvement methodologies and experience in implementing standardized procedures across teams.
  • Strategic Mindset: Ability to translate operational challenges into strategic opportunities for improvement.
  • Communication Skills: Excellent interpersonal and communication skills, capable of collaborating effectively across all levels of the organization.
  • Project Management: Advanced project management skills, with experience in managing resources, schedules, and budgets.


  • Riyadh, Ar Riyāḑ, Saudi Arabia THE Production TEAM Full time

    The Production TEAM is seeking an experienced Event Management Specialist to join our team. As an Event Management Specialist, you will be responsible for securing qualified speakers, developing and maintaining relationships with speakers, managing speaker engagements, and ensuring the successful execution of speaking events.Your key responsibilities will...

  • Production Manager

    7 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Arthur Lawrence Full time

    Arthur Lawrence is seeking a highly skilled Production Director to lead the production department in a client-based project in the construction industry.Key Responsibilities:Develop and implement the production department strategy to drive business growth and efficiency.Manage day-to-day manufacturing operations, including monitoring financial performance...

  • Production Manager

    7 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia alfanar Group Full time

    Job SummaryWe are seeking a highly skilled Production Manager to join our team at Alfanar Group. As a key member of our production team, you will be responsible for overseeing the efficient production of high-quality products.Key ResponsibilitiesProduction Planning and Coordination:Develop and implement effective production plans to ensure timely delivery of...

  • Product Manager

    1 day ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Jobs for Humanity Full time

    {"Job Title": "Product Manager", "Company": "Jobs for Humanity", "Job Description": "Job SummaryWe are seeking a skilled Product Manager to join our team at Jobs for Humanity. As a Product Manager, you will be responsible for developing and implementing strategies to ensure the stabilization of products, executing aggressive plans with sales teams, and...

  • Product Manager

    1 week ago


    Riyadh, Ar Riyāḑ, Saudi Arabia MBC group Full time

    About the RoleWe are seeking a highly skilled Product Strategist to join our team at MBC Group. As a Product Strategist, you will play a key role in enhancing customer experience and driving business growth.Key ResponsibilitiesSubscriber ManagementDefine and prioritize subscriber management features, translating business requirements into actionable use...

  • Product Manager

    4 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Product Manager (Contractor), EU Emerging StoresAmazon is seeking a skilled Product Manager to join our EU Emerging Stores team in Stockholm. As a Product Manager, you will play a critical role in driving customer experience and growth in the Dutch, Swedish, and Polish markets.Key Responsibilities:Data Quality and Improvement: Own data quality input metrics...


  • Riyadh, Ar Riyāḑ, Saudi Arabia THE Production TEAM Full time

    The Production Team is seeking an experienced Event Registration Manager to join our team and contribute to the success of our events in the Kingdom of Saudi Arabia.We are looking for a highly skilled and organized individual who can manage the registration process, gather insights, and drive exceptional customer experiences.The ideal candidate will have...


  • Riyadh, Ar Riyāḑ, Saudi Arabia THE Production TEAM Full time

    Job SummaryThe Production Team is seeking a highly skilled and experienced Event Programme Manager to join our team. As an Event Programme Manager, you will be responsible for developing and implementing creative and unique programmes that align with the strategic objectives of the organisation.Key ResponsibilitiesProgramme Development: Create a method for...


  • Riyadh, Ar Riyāḑ, Saudi Arabia AL SARTAJ MANAGEMENT SERVICES Full time

    Job Title: Product ManagerLocation: Riyadh, Saudi ArabiaJob Description:We are seeking a dynamic and experienced Product Manager to join our team in the ELV sector. The ideal candidate will have 4-7 years of intermediate-level experience in managing products or a group of products within the ELV industry. This role requires a deep understanding of ELV...


  • Riyadh, Ar Riyāḑ, Saudi Arabia THE Production TEAM Full time

    The Production Team is seeking a highly motivated and organized Project Coordinator to join our team in the Kingdom of Saudi Arabia. As a Project Coordinator, you will play a crucial role in the success of our events, working closely with our project managers to ensure seamless execution.**Key Responsibilities:**Support project managers in tracking progress,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Wellington Professional Recruitment (WPR) Full time

    Job DescriptionJob Title: Senior Production Manager - Poultry ProductsCompany: Wellington Professional Recruitment (WPR)Location: Riyadh, Saudi ArabiaJob Type: Full TimeIndustry: Food and BeverageJob Summary:We are seeking an experienced Senior Production Manager to join our client's team in Riyadh, Saudi Arabia. As a Senior Production Manager, you will be...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tam Development Co. Full time

    About Tam Development Co.Tam Development Co. is a leading provider of digital solutions and advisory services for public and private sector clients. With a strong focus on sustainable public transformation, we have established ourselves as a trusted partner for over 50 government entities.Job SummaryWe are seeking a highly motivated and detail-oriented...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Mint Creative Production & Entertainment Full time

    About the Role:Mint Creative Production & Entertainment is seeking a highly skilled Senior Accountant to join our team. As a Senior Accountant, you will play a critical role in maintaining the financial health and stability of our organization.Key Responsibilities:Financial Record Management: Maintain and update financial records, including sales, purchases,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia MasterHR Full time

    Job Summary: We are seeking a highly experienced Mechanical and Production Manager to lead our production team and drive business growth.Key Responsibilities:Oversee the planning and execution of production processes to achieve budgeted targets for safety, quality, and efficiency.Lead a team of production supervisors, providing guidance and support to ensure...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full time

    About the RoleAt Danaher, we're committed to accelerating the real-life impact of tomorrow's science and technology. As a Product Manager, you'll play a critical role in driving growth, profitability, and market penetration for our Immunoassay Point of Care Testing (POCT) market segment.Key ResponsibilitiesDevelop and Execute Strategic Plans: Collaborate...

  • Production Manager

    6 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Riverside Enterprises Full time

    Job SummaryRiverside Enterprises is seeking a highly experienced Production Supervisor to oversee the daily operations of our mineral water plant. As a key member of our production team, you will be responsible for ensuring the smooth operation of our PET bottling lines and maintaining the highest standards of quality and safety.Key ResponsibilitiesSupervise...


  • Riyadh, Ar Riyāḑ, Saudi Arabia تام | TAM Full time

    About TAMTAM is a Saudi publicly listed company, specialized in digital solutions and advisory services for public and private sector clients, leading sustainable public transformation from strategy to execution. For over a decade, TAM has been the partner of choice for 50+ government entities. Our agility, expertise, and holistic approach have helped...

  • Production Manager

    6 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Baja Trading Full time

    Job SummaryWe are seeking a highly skilled Production Manager to join our team at Baja Trading in Riyadh, Saudi Arabia. As a key member of our operations team, you will be responsible for overseeing the production process, ensuring efficiency, and maintaining high-quality standards.Key ResponsibilitiesProduction Planning: Develop and implement production...

  • Product Manager

    1 week ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Rewaa Full time

    Rewaa is revolutionizing the retail industry with its cutting-edge SaaS platform. Our mission is to empower retailers to move and grow faster. We provide innovative solutions for point-of-sale, inventory management, omnichannel integrations, tax and accounting, and reporting, all delivered on a single screen with our lightning-fast, robust hardware.We're a...

  • Product Manager

    1 day ago


    Riyadh, Ar Riyāḑ, Saudi Arabia MBC Group Full time

    {"h1": "Product Owner - TV Platforms Product Team", "p": "As a Product Owner within the TV Platforms Product team at MBC Group, you will play a critical role in driving strategic product integrations with key partners. Your focus will be on enhancing our customer experience and expanding our product offerings through seamless collaboration with third-party...