Technical Control Specialist

1 day ago

Makkah, Makkah Province, Saudi Arabia General Dynamics Information Technology Full time
Job Description:

General Dynamics Information Technology (GDIT) is seeking a highly skilled Technical Control Specialist to join our team. As a Technical Control Specialist, you will be responsible for restoring services in accordance with local and higher-level policy. Your expertise in patching and testing services, as well as providing Tier 1 and Tier 2 support for all technical control devices, will be invaluable to our team.

Duties and Responsibilities:
  • Restore services in accordance with local and higher-level policy.
  • Operate and maintain USCENTCOM fixed and deployable IT systems, including transmission systems, hardware, and software associated with long-haul communications systems and tactical network infrastructure equipment.
  • Perform patch/test services and provide Tier I/II support for all tech control devices in HQ and the AOR on multiple, autonomous, voice, data, radio, fiber optic, satellite, and C2 secure networks.
  • Travel to the AOR when necessary to support IT services at Forward locations.
  • Open/tracks/closes tickets for circuit outages and GO/FO support.
  • Maintain a Master Station Log and provide a daily circuit status update report.
  • Coordinate, document circuit outages and authorized system interruptions with DISA and other agencies.
  • Configure and maintain cryptographic equipment.
  • Conduct yearly reviews of circuit history folders.
  • Monitor circuits and networks within the scope of the task, performs hourly walk through throughout the facility to inspect equipment, systems, environmental systems and document in the MSL.
Additional Responsibilities:
  • Work closely with stakeholders to understand system requirements and design integrated solutions that meet functional and performance objectives.
  • Collaborate with software developers, system administrators, and other stakeholders to implement integration interfaces and APIs.
  • Conduct thorough testing and validation of integrated systems, identifying and resolving any issues or discrepancies in functionality or performance.
  • Document integration processes, including configuration settings, and troubleshooting procedures.
  • Provide technical support and assistance during the deployment and post-deployment phases, addressing any integration-related issues or concerns.
  • Stay abreast of emerging technologies and industry trends in systems integration, evaluating their potential impact on our integration strategies and recommending adoption where appropriate.
  • Participate in meetings and workshops to share knowledge and best practices related to systems integration.
  • Directly support teams with unique Service Delivery related strategy and design, and partner with the operations team to bring designed capabilities online and deployed across the environment.
  • Maintain key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT Enterprise.
Requirements:
  • Bachelor's Degree with a focus in computer science, engineering, or a related field of study and at least 3 years of experience.
  • Applicable DoD 8140 or DoD 8570 Certification.
Desired:
  • Microsoft certifications.
  • ITIL 4 Foundation Certification.
Clearance Requirement:
  • Active TS/SCI.
Travel Requirements:
  • This position is for a full-time position within the Kingdom of Saudi Arabia.

Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours: 40

Travel Required: Less than 10%

Telecommuting Options: Onsite

Work Location: SAU Saudi Arabia - (APCSAU)

Additional Work Locations:

Total Rewards At GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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