Application Specialist
5 days ago
We are seeking a highly skilled Application Specialist to join our team at Danfoss. As an Application Specialist, you will play a crucial role in maximizing customer satisfaction and loyalty by identifying opportunities to serve the customer, addressing customer support requests, and performing outbound sales activities.
Key Responsibilities- Conduct customer visits to increase the probability of winning deals and provide technical support, on-site commissioning, and training for selected customers, partners, and projects.
- Ensure Danfoss Drives are listed on end-users' vendor lists and support consultants in selecting and specifying Drives, ensuring Danfoss Drives specifications are described and approved in their projects.
- Handle general pre- and post-sales customer queries and claims, and prepare sales quotations for Danfoss Drives products and services.
- Prepare technical documents and solutions for business cases, and manage projects involving more complex deliveries and solution sales.
- Provide technical and sales support to clients, partners, and the Sales Team, and collaborate and share knowledge with colleagues across the region.
- Stay updated on new Danfoss Drives products and services and maintain a strong understanding of industry automation and Drive Technology.
- Bachelor's degree in Electrical Engineering or a related field.
- At least 5 years of experience in Drive Technology, commissioning, parameterization, and programming of frequency converters.
- General knowledge of industry automation and proficiency in MS Office and CRM systems.
- Fluency in both Arabic and English, and strong communication and presentation skills.
- Independent, proactive, well-organized, and a team player with good problem-solving and learning abilities.
- Willingness to travel across the kingdom and adapt to changing priorities and deadlines.
- Bonus system and annual leave.
- Personal insurance and communication package.
- Opportunity to join Employee Resource Groups and state-of-the-art virtual work environment.
- Employee Referral Program and a chance to work with a diverse team of professionals.
We are an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.
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