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Customer Success Manager

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia SAP - Germany Full time
About the Role

We are seeking a highly skilled Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for driving business growth and customer satisfaction through strategic account management and global transformation expertise.

Key Responsibilities
  • Develop and execute customer success plans to drive business growth and customer satisfaction
  • Build and maintain strong relationships with key customers and stakeholders
  • Provide strategic guidance and support to customers to help them achieve their business goals
  • Collaborate with cross-functional teams to identify and pursue new business opportunities
  • Develop and deliver training and enablement programs to customers and internal stakeholders
Requirements
  • 2-5 years of experience in a customer-facing role, preferably in a consulting, sales, or account management capacity
  • Proven track record of driving business growth and customer satisfaction
  • Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with customers and stakeholders
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects
  • Strong business acumen and understanding of global business trends and challenges
About SAP

SAP is a leading provider of enterprise software solutions, with a global presence and a commitment to innovation and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to cutting-edge technology and tools
  • A global network of colleagues and partners