Program Manager
2 months ago
At RAWAJ, we are seeking a highly skilled Program Manager to lead our SAP implementations and support projects. As a key member of our team, you will be responsible for overseeing the successful planning, execution, and delivery of SAP projects, ensuring alignment with our company's strategic objectives.
Key Responsibilities:
- Lead end-to-end program lifecycle from initiation to closure for SAP S4HANA, SAP ECC, SAP CRM, and other related projects.
- Manage the delivery of SAP Migration Programs, SAP EWM implementations, and SAP Hybris Ecommerce transformations.
- Ensure timely delivery within scope, quality standards, and budget.
- Manage program risks, defects, SLA/progress reporting, and change/release control.
- Engage with C-level stakeholders to align expectations and drive project success.
- Facilitate effective communication and management of stakeholder expectations.
- Manage relationships with IT partners, system integrators, and third-party vendors.
- Ensure contracts adherence to service level agreements (SLAs).
- Identify and recommend new technology solutions, including AI, RPA, and Analytics.
- Ensure projects align with overarching business goals and objectives.
- Implement PMO governance, general IT controls, IT governance framework, and continuous integration.
- Ensure adherence to industry standards and best practices in project management.
Requirements:
- Bachelor's degree in computer science, information systems, business administration or a related field, or equivalent work experience.
- Minimum 10+ years of experience in Program Management, PMO, Delivery Management, and Pre-Sales in SAP Implementations & Support.
- 5+ years of GCC experience in customer-facing roles, managing C-level stakeholder expectations.
- Proven track record of successful SAP S4HANA, SAP ECC, SAP CRM, SAP SuccessFactors projects.
- Strong knowledge of SAP S4HANA, SAP ECC, SAP CRM, SAP SuccessFactors.
- Expertise in PMO Governance, IT Governance, RPA, Change Control Management, and Continuous Integration.
- Proficiency in SDLC, Agile, and Waterfall methodologies.
- Experience with tools such as HP Quality Center, HP ALM, JIRA, MS Project.
- Cloud experience with SAP Hybris Cloud for Customer, SAP RISE with S4HANA.
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