Relationship Manager

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Soum Full time

About Soum

Company Overview

Soum is a marketplace that enables users to buy and sell anything online with convenience, trust, and ease. We began in the MENA market, focusing on second-hand electronics in KSA, and are now expanding to used cars and collectibles.

Job Description

We're looking for an exceptional Relationship Manager to manage our customer and supplier products, expand our supplier base, and grow the products offered on our platform.

  • Key Responsibilities:
  • Establish and maintain strong relationships with suppliers to ensure effective product display and sales on our platform.
  • Track key supplier performance metrics and aim to enhance their service levels through targeted development.
  • Foster a collaborative relationship with suppliers to ensure sustained engagement and long-term presence on our platform.
  • Address and resolve supplier issues promptly and escalate significant concerns to relevant departments.
  • Oversight of supplier payments to ensure accurate and timely transfers.
Requirements
  • Bachelor's degree in Business Administration, Marketing, Finance, or a related field.
  • Nationality: Saudi Arabian.
  • 1-3 years of experience in relationship management, sales, or customer service.
  • Excellent communication and interpersonal abilities to build rapport with clients and partners.
  • Strong negotiation and problem-solving skills to handle client issues effectively.


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