Relationship Manager

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Aljabr Rent a Car الجبر لتأجير السيارات Full time

About the Job

The Customer Care Coordinator will be responsible for managing customer relationships, resolving issues, and ensuring exceptional service experiences at Aljabr Rent a Car. This role requires strong communication and problem-solving skills to address customer concerns in a timely and effective manner.

Key Responsibilities:

  • Manage a portfolio of customer accounts, providing proactive support and addressing any concerns or issues that may arise.
  • Develop and maintain accurate records of customer interactions, including complaints and resolutions, to inform future improvements.
  • Collaborate with internal teams to identify and implement process improvements, enhancing the overall customer experience.
  • Contribute to the development and implementation of customer-centric initiatives, driving business growth and improving customer satisfaction.
  • Perform other duties as required to support the achievement of business objectives.


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