Relationship Manager
2 days ago
About the Job
The Customer Care Coordinator will be responsible for managing customer relationships, resolving issues, and ensuring exceptional service experiences at Aljabr Rent a Car. This role requires strong communication and problem-solving skills to address customer concerns in a timely and effective manner.
Key Responsibilities:
- Manage a portfolio of customer accounts, providing proactive support and addressing any concerns or issues that may arise.
- Develop and maintain accurate records of customer interactions, including complaints and resolutions, to inform future improvements.
- Collaborate with internal teams to identify and implement process improvements, enhancing the overall customer experience.
- Contribute to the development and implementation of customer-centric initiatives, driving business growth and improving customer satisfaction.
- Perform other duties as required to support the achievement of business objectives.
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