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Aeroderivative Product Service Engineer

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Gas Power Engineering Full time
Job Description

About the Role

We are seeking a highly skilled Gas Turbine Technical Specialist to join our team at Gas Power Engineering. As a key member of our organization, you will be responsible for providing technical support and expertise to our customers and internal stakeholders.

Key Responsibilities

  • Lead support of installed base, including activities such as customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, fleet configuration, maintenance of fleet data, and outage management.
  • Provide mechanical support and resolution for LM/TM2500 & LM6000 fleet issues in MEA/Asia or where required (package and gas turbine).
  • Oversee technical installation and commissioning activities.
  • Ensure timely and accurate customer support via use of Service Now.
  • Utilize in-depth knowledge of a technical discipline and analytical thinking to execute policy/strategy.
  • Have knowledge of best practices and how the own area integrates with others; be aware of the competition and the factors that differentiate them in the market.
  • Use judgment and propose different solutions outside of set parameters to address complicated processes with technical variety.
  • Act as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explain information; develop skills to bring team members to consensus around topics within field.
  • Support growth, development, and implementation of all product lines.
  • Energize and support customer problem resolution through preparation and delivery of technical documents.

Requirements

  • BS degree preferably in Mechanical Engineering or equivalent.
  • Proven years of experience related to gas turbine technology.
  • Demonstrated ability to represent GE in customer communications, collaborating with Pole stakeholders.
  • Demonstrated ability to work with cross-functional team(s).

What We Offer

  • Demonstrated team player.
  • Functional knowledge of Aero Gas turbine operation & maintenance (TM, LM2500, LM6000).
  • Proven interpersonal skills.
  • Aeroderivative gas turbine technology experience.
  • Self-starter.
  • Strong communication skills.
  • Commercial sensitivity with a focus on customer needs.
  • Green Belt or Black Belt certified (GE Employees Only).
  • Electrical / Controls experience is desirable.
  • Fluency in English and Arabic language.