Manager - Customer Loyalty and Retention
3 days ago
This role involves taking full ownership of the loyalty product lifecycle, from concept to launch. The goal is to create impactful, personalized experiences that drive customer retention and deepen brand loyalty.
You will collaborate with diverse teams to bring your ideas to life and develop loyalty features that are engaging, seamless, and innovative.
The key performance metrics will be tracked and data insights leveraged to refine and optimize the product, ensuring it stays relevant and effective in an ever-changing market.
Emerging technologies like AI-driven personalization, digital wallets, and blockchain will be explored to keep our loyalty solutions at the forefront of innovation.
Key Areas of Responsibility:
- Developing and refining loyalty features.
- Leading Business Acceptance Testing.
- Tracking key performance metrics.
- Leveraging data insights.
-
Head - Loyalty
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia six flags and Aquarabia Full timeDevelop and implement a comprehensive loyalty strategy that aligns with the park's business goals and guest satisfaction objectives.Define the vision, goals, and roadmap for loyalty programs to drive guest retention and engagement.Lead cross-functional collaboration to integrate loyalty initiatives with broader marketing and guest experience...
-
Customer Engagement and Retention Expert
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia RP International Full timeWe are seeking an exceptional professional to drive the development and execution of a robust loyalty strategy for our payment solution client. This role requires a unique blend of strategic vision, project management excellence, and deep expertise in loyalty program management to enhance customer retention and business performance.About the JobLead the...
-
Loyalty Program Strategist
8 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timeAbout the PositionThis CRM & Loyalty Manager role is responsible for spearheading customer engagement initiatives that drive business growth for Independent Food Company.Job SummaryDevelop a customer-centric approach to drive engagement and loyalty.Optimize CRM databases for actionable insights.Implement loyalty programs that boost retention and...
-
CRM & Loyalty Manager
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timePosition SummaryThe CRM & Loyalty Manager will spearhead customer engagement initiatives for Independent Food Company, focusing on enhancing customer retention, increasing repeat visits, and growing brand loyalty across multiple restaurants. This role involves designing and executing data-driven CRM and loyalty strategies to align with the company's goals,...
-
CRM and Loyalty Expert
8 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timeAbout the JobThis role is responsible for developing and executing a CRM and loyalty strategy that drives customer engagement and loyalty for Independent Food Company.Key AccountabilitiesDevelop a customer-centric approach to drive business growth.Implement loyalty programs that boost customer retention and advocacy.Optimize CRM databases for actionable...
-
Loyalty Program Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ReThink Recruitment Full timeLoyalty Program Manager - Operations Job Summary:We are seeking an experienced Loyalty Program Manager - Operations to join our team at ReThink Recruitment. As a key member of our operations team, you will be responsible for managing and optimizing loyalty programs to drive business growth.Key Responsibilities:Develop and implement loyalty program strategies...
-
Loyalty Program Developer
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timeKey ResponsibilitiesCross-Functional Leadership: Collaborate with marketing, operations, and IT teams to ensure seamless integration of CRM and loyalty initiatives with broader business objectives.Loyalty Program Development: Design and execute innovative loyalty programs to increase customer retention and brand advocacy.Data Analysis and Insights: Leverage...
-
CRM & Loyalty Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timeCompany Overview:INDEPENDENT is a conglomerate of internationally renowned brands in the food and beverages industry. We are dedicated to delivering exceptional culinary experiences to our customers worldwide. Our commitment to creativity, quality, and community drives us. As a dynamic and inclusive team, we're on a journey to redefine hospitality. If you...
-
Telecommunications Loyalty Program Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Michael Page Full timeThe Telecommunications Loyalty Program Manager role at Michael Page involves overseeing the design and implementation of loyalty programs to drive customer engagement and retention. Key responsibilities include analyzing consumer and usage data to identify areas for improvement and making recommendations on how to enhance program...
-
Manager - Loyalty Product
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Riyadh Air Full timeAbout the CompanyRiyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that is shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub - a digitally native airline that will connect the kingdom to more than 100 destinations.About the RoleIn this exciting...
-
Customer Engagement Manager
8 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timeAbout the RoleThe CRM & Loyalty Manager will play a pivotal role in driving customer engagement initiatives for Independent Food Company. This position focuses on enhancing customer retention, increasing repeat visits, and growing brand loyalty across multiple restaurants.Key ResponsibilitiesDevelop a comprehensive CRM strategy tailored to Independent Food...
-
Retention and Engagement Expert
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Restore Talent Full timeJob Overview:Restore Talent is seeking an experienced Retention and Engagement Expert to develop and execute effective customer relationship management strategies in KSA. The ideal candidate will leverage data analysis and CRM tools to drive customer engagement, retention, and sales growth.Main Responsibilities:Develop and execute CRM strategies that foster...
-
Loyalty Program Development Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timeKey ResponsibilitiesDevelop and implement effective CRM strategies to drive customer retention and loyaltyOversee the design and execution of loyalty programs, ensuring alignment with business objectivesAnalyze customer data to identify trends and preferencesImplement personalized communications across various touchpointsMonitor and analyze program...
-
Marketing and Loyalty Solutions Director
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia RP International Full timeR.P International is looking for a highly skilled and experienced professional to develop and execute a comprehensive loyalty strategy that drives customer engagement and retention. This role requires a unique blend of strategic vision, project management excellence, and deep expertise in loyalty program management to enhance customer relationships and...
-
Digital Product Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Riyadh Air Full timeAbout Riyadh AirWe are shaping the future of flying at Riyadh Air, a digitally native airline connecting the kingdom to over 100 destinations.Our mission is to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub.About the RoleThis exciting role involves full ownership of the loyalty product lifecycle, from concept to...
-
Product Lead
8 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Riyadh Air Full timeAbout the CompanyRiyadh Air is transforming the future of flying, shaping the aviation industry by transforming Saudi Arabia into a global aviation and trade hub.As a leader in this transformation, you will have the opportunity to create innovative solutions that enhance customer loyalty and engagement.About the Opportunity:Lead the loyalty product...
-
Customer Experience Strategist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timePosition OverviewThe CRM & Loyalty Manager will spearhead customer engagement initiatives for Independent Food Company, focusing on enhancing customer retention, increasing repeat visits, and growing brand loyalty across multiple restaurants.This role involves designing and executing data-driven CRM and loyalty strategies to align with the company's goals,...
-
Senior Manager
8 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Riyadh Air Full timeAbout YouTo succeed in this role, you will need:Experience:Degree-qualified with at least 7 years of experience in digital product management.Proven track record of managing customer-facing products with a strong focus on end-to-end product development and scaling growth.Skillset:Strong analytical and reporting skills with proficiency in visualization...
-
Restaurant Customer Experience Director
8 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timeAbout this RoleThis CRM & Loyalty Manager will lead the development and execution of a comprehensive CRM and loyalty strategy that drives customer engagement and loyalty for Independent Food Company.Key ObjectivesDevelop a customer-centric approach to drive business growth.Implement loyalty programs that boost customer retention and advocacy.Optimize CRM...
-
Strategic Loyalty Program Leader
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia RP International Full timeWe are seeking a highly experienced and strategic leader to drive the development and execution of a robust customer engagement strategy for our payment solution client. This role requires a blend of strategic vision, project management excellence, and deep expertise in loyalty program management to enhance customer retention and business performance.Key...