Strategic Account Growth Leader
6 days ago
About the Company:
Trend Micro is a global cybersecurity leader that helps make the world safe for exchanging digital information. Our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. We empower organizations to simplify and secure their connected world.
About this Role:
This role requires a seasoned Account Manager with 5+ years' experience in Information Technology / Security solutions companies. The ideal candidate will have experience in Oil & Gas, Government, BFSI, Commercial market sectors and be able to effectively engage at the C level. Strong knowledge of Virtualization and cloud-based solutions is preferred.
Your Key Responsibilities:
- Act as the account lead for assigned accounts based on the Client Value Proposition
- Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients' IT and Cybersecurity goals and objectives
- Provide back up and support to client teams where required
- Recognized as the go-to person internally on the own client portfolio
- Partner internally with cross-functional teams – such as Technical, Regional Account Managers, Marketing – to understand customer goals and key performance metrics
- Pro-actively engage and drive opportunities with respective enterprise customers
- Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools
- Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services
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