Reservation Manager

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

Sofitel Mumbai BKC is a 5-star hotel dedicated to providing an exceptional guest experience. As a Reservations Supervisor, you will be responsible for handling room reservations, ensuring seamless communication with guests and colleagues alike.

Key Responsibilities:
  • To attend to incoming and outgoing room reservation requests in accordance with hotel standards and procedures
  • To maintain a good commercial relationship with bookers, including guests, companies, and agencies
  • To promote Accor loyalty programs and hotel promotions
  • To manage guest complaints professionally, resolving them to satisfaction and recording the incident

Requirements:

  • Understanding of Hotel Operations
  • Saudi Nationality
  • Previous Experience required
  • Teamwork
  • Planning for Business
  • Supervising People


  • Riyadh, Ar Riyāḑ, Saudi Arabia Grand Millennium Gizan Hotel Full time

    As the Reservations Manager at Grand Millennium Gizan, you will be responsible for overseeing the hotel's reservations department, ensuring efficient booking processes, and maximizing room revenue. Your role involves managing the revenue team, implementing reservation strategies, and providing excellent customer service.

  • Reservations Manager

    3 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full time

    Reservations ManagerHotel Brand: KimptonLocation: Saudi Arabia, RiyadhHotel: KAFD Riyadh (RUHKA), King Abdullah Financial DistrictJob number: 139223Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in San Francisco, California before expanding worldwide. Our mission...


  • Riyadh, Ar Riyāḑ, Saudi Arabia IHG Hotels & Resorts Full time

    Roles and responsibilities Manage the daily activities of the reservations staff. Schedule and assign work.Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues.Ensure all staff is properly trained on systems and service...

  • Reservations Agent

    1 week ago


    Riyadh, Ar Riyāḑ, Saudi Arabia IHG Hotels & Resorts Full time

    Roles and responsibilities Book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel in accordance with established standards and scripts using the hotel's reservations system; process reservations from the sales, reservations centers or travel agencies/wholesalers. Designate and apply appropriate...


  • Riyadh, Ar Riyāḑ, Saudi Arabia IHG Hotels & Resorts Full time

    Roles and responsibilities A Reservations Supervisor plays a crucial role in managing the reservations department and ensuring a seamless booking experience for guests. Here are the typical day-to-day activities for this position:Day-to-Day Activities of a Reservations Supervisor Overseeing Reservations:Managing and processing reservation requests, changes,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full time

    Reservations SupervisorHotel Brand: KimptonLocation: Saudi Arabia, RiyadhHotel: KAFD Riyadh (RUHKA), King Abdullah Financial DistrictJob number: 139188Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in San Francisco, California before expanding worldwide. Our...


  • Riyadh, Ar Riyāḑ, Saudi Arabia NOVOTEL Full time

    NoVTEL is committed to providing exceptional customer service and creating unforgettable experiences for our guests. As a Reservation Coordinator, you will be at the forefront of our customer service operations, working closely with other departments to ensure seamless execution of reservations.Key ResponsibilitiesEfficiently handle and process reservations,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full time

    About the RoleAs a Reservations Agent at Sofitel, you will be responsible for handling customer inquiries and reservations with a focus on revenue maximization and quality. This role requires strong communication skills, attention to detail, and the ability to adapt to changing environments.Main Responsibilities:Understand ACCOR's Pricing Strategies and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

    Reservations Supervisor (Saudi Nationality)Join to apply for the Reservations Supervisor (Saudi Nationality) role at Sofitel Mumbai BKCCompany DescriptionSofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian WarmthThe Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full time

    About the PositionWe are seeking an experienced and results-driven Reservations Agent to join our team at Sofitel. In this role, you will be responsible for maximizing room revenue, providing exceptional customer service, and maintaining accurate records in the PMS Database.Main Responsibilities:Apply ACCOR's Pricing Strategies and Revenue Management...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time

    Job Description:The Reservations Agent will be responsible for handling guest reservations, ensuring accurate and timely communication with guests and colleagues, and maintaining a high level of customer satisfaction.ResponsibilitiesUnderstand and comply with all corporate and hotel policies and standard operating procedures.Process and confirm guest...

  • Reservations Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time

    ResponsibilitiesGeneral:It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.It is part of your role and your responsibility to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Black Pearl Consult Full time

    A leading cargo industry in Saudi Arabia is seeking experienced (3) Cargo Reservations & Customer Service Executive for assignment in Riyadh Jeddah and Dammam. This role involves handling cargo reservations coordinating shipments and providing exceptional customer service to enhance the efficiency and effectiveness of air cargo operations. The position is...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time

    About the RoleWe are seeking an experienced Spa Operations Manager to join our team at Mandarin Oriental, Riyadh.Job DescriptionThe successful candidate will be responsible for overseeing daily spa operations, including guest interactions, roster planning, and reservation handling.Key Responsibilities:Oversee daily spa operations, ensuring smooth guest...


  • Riyadh, Ar Riyāḑ, Saudi Arabia NEOM STAFFCO Full time

    Job Role:The Guest Experience Manager is responsible for delivering exceptional guest experiences at NEOM STAFFCO. This involves managing reservations, seating arrangements, and coordinating with the service team to guarantee seamless operations.Responsibilities:Develop and implement strategies to improve guest satisfaction.Manage reservation bookings and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia NEOM STAFFCO Full time

    About the Role:The Dining Experience Manager is responsible for creating a warm and welcoming atmosphere for our guests. As the first point of contact, this role involves managing reservations, seating guests efficiently, and ensuring a smooth dining experience.Key Responsibilities:Greet guests warmly and lead them to their tables in a timely manner.Manage...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time

    Job Overview:The Reservations Agent is a key member of our Front Office team, responsible for providing exceptional service to our guests through effective reservation management and communication.Key ResponsibilitiesFoster positive relationships with guests, colleagues, and other departments to ensure seamless service delivery.Utilize sales techniques to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

    The Sofitel Mumbai BKC seeks a seasoned Reservations Supervisor to join its team. This role involves attending to room reservations, enhancing customer loyalty through effective communication, and maintaining relationships with bookers.Responsibilities Include:Answering calls with clear speech and pleasant voiceHandling room reservations according to hotel...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Prince Sultan University Full time

    Duties and Responsibilities:The successful candidate will be responsible for managing and coordinating travel arrangements for employees, including making travel reservations and issuing tickets. They will also oversee the organization's medical insurance policy, ensuring timely activation and validation of policies.In addition to these duties, the...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time

    About the Role:We are seeking a highly motivated and organized Reservations Agent to join our dynamic Front Office team. As a key point of contact for our guests, you will be responsible for delivering exceptional service and ensuring a seamless experience from reservation to check-out.Main ResponsibilitiesManage guest reservations efficiently and...