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Customer Experience Director

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Nestlé SA Full time

Nestlé Nespresso SA is a pioneering company in the portioned coffee sector, dedicated to providing high-quality coffees to consumers.

We take pride in our corporate headquarters in Lausanne, Switzerland, and our presence in over 60 countries.

The Retail Operations Manager will oversee the implementation of retail operations procedures and best practices, ensuring adherence to Nestlé Safety health and environmental and food safety policy and procedures.

Qualifications:

The ideal candidate will have a minimum of 3 years of professional experience in retail, including 1 year of supervisory experience in people management & development.

  • Experience in customer relationship management.
  • Experience in retail project management processes and change management.