Head of Sales Operations

5 days ago


Makkah, Makkah Province, Saudi Arabia Doka GmbH Full time

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. Our high-performing distribution network provides advice, customer service and technical support on the spot to ensure that equipment is swiftly provided – no matter how big and complex the project. We employ 9,000 people worldwide and are a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.

As a customer-focused organization, we understand that our greatest assets are our employees, which is why we consistently look for talented professionals who are keen to develop their career in this challenging industry. Saudi Arabia continues to be an epicentre of regional construction thanks to its various mega projects including NEOM and the Red Sea Development. Focused with an emphasis on tech, Saudi Arabia is also pioneering new on-site standards.

Advanced Formwork Co. Ltd is the distributor and service provider of Doka products in Saudi Arabia and is currently looking to recruit a career-driven professional to join its versatile team and support the company's ongoing national expansion. Our company is proud to be certified as a Great Place to Work This prestigious certification reflects our commitment to creating a positive, inclusive, and supportive work environment where every team member can thrive.

The Head of Sales Support will be responsible for leading the sales support team and managing the CRM system to enhance sales operations and customer relationship management. The ideal candidate will be a qualified, natural team player who can add significant value to this highly dynamic team. They will oversee the implementation, configuration, and maintenance of the CRM system and ensure the integrity, accuracy, and effective usage of CRM data.

This role requires strong leadership and team management skills. The individual will be responsible for monitoring organizational sales activities, including project pipelines, calculations, controlling, and analysis. They will also be responsible for ensuring proper handling and quality control of sales data using systems like Victori II.



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