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Operations IT Support Manager

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
About Us
Amazon is a dynamic company that values innovation and customer obsession. We're dedicated to making e-commerce more accessible and enjoyable for millions of customers worldwide. As an IT Manager, you'll be part of a talented team that drives this mission forward.

Job Summary
This position requires a seasoned IT professional to lead our Fulfillment & Operations IT team. The successful candidate will possess excellent leadership skills, a deep understanding of IT operations, and a passion for driving continuous improvement. They must be able to motivate their team to achieve exceptional results and contribute to the success of Amazon's business objectives.

Main Responsibilities:
  1. Provide technical guidance and oversight to the IT team.
  2. Develop and implement strategies to improve IT service delivery and system performance.
  3. Liaise with stakeholders to resolve technical issues and enhance collaboration.
  4. Lead the planning, coordination, and implementation of IT projects.
  5. Mentor and develop junior team members to enhance their skills and career growth.

Prioritised Qualifications
  1. Extensive experience in IT leadership and service delivery.
  2. Proven track record of driving process improvements and enhancing system efficiency.
  3. Strong analytical and problem-solving skills.
  4. Excellent communication and interpersonal skills.
  5. Ability to adapt to changing priorities and deadlines.
  6. Knowledge of Amazon's business objectives and operational requirements.