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Key Account Manager
1 week ago
TBO is seeking an experienced Key Account Manager to join our team in Jeddah, KSA. This role requires strong business acumen, exceptional communication skills, and a passion for building lasting relationships.
The successful candidate will be responsible for developing, managing, and growing key accounts within the Retail/B2A segment. A strong background in sales and account management within the travel industry is essential, along with excellent interpersonal skills and the ability to strategically align client needs with company offerings.
Main Responsibilities:
- Client Relationship Management: Serve as the primary point of contact for assigned key accounts, handling all client commercial inquiries and providing timely responses to their needs.
- Account Development: Develop deep relationships with decision-makers and influencers within each account to foster loyalty and retention.
- Sales Strategy: Conduct regular reviews of clients' needs, performance metrics, and travel patterns to propose tailored solutions and develop strategic account plans to meet or exceed sales targets and revenue goals.
- Training and Onboarding: Facilitate a seamless onboarding experience for new clients, ensuring they are fully trained on using the company's booking platforms and understanding available services.
- Communication and Reporting: Prepare and present regular performance reports for each account, along with actionable insights and recommendations to improve sales and service quality.