Customer Experience Development Manager
7 days ago
This senior-level position plays a critical role in shaping the customer experience at Silah LLC. The successful candidate will bring extensive experience in managing call center operations, driving sales growth, and developing high-performing teams.
Key Accountabilities- Lead Call Center Operations and Ensure Exceptional Customer Service
- Develop and Execute Sales Strategies to Drive Revenue Growth
- Build and Maintain Relationships with Key Stakeholders
- Identify and Develop High-Potential Talent Within the Organization
- Foster a Culture of Continuous Improvement and Innovation
- Bachelor's Degree in Business Administration or Public Administration
- Professional Certification Required: Customer Experience 'CX'
-
Customer Experience Liaison
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time**Job Overview**We are seeking a skilled Customer Care Specialist to join our team in the Riyadh office. As a key member of our team, you will provide sales and general support for exhibitors within the Middle East via various communication methods.**About GES**GES is a global leader in live events marketing, creating unforgettable experiences for brands...
-
Customer Experience Manager
12 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems Full timeCX Leadership OpportunityWe are seeking an experienced CX leader to join our Cisco Customer Experience team. As Director/Leader of Customer Experience, you will lead a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers.Your responsibilities will include driving adoption and managing the CX services business to drive...
-
Customer Experience Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Etoile Group Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Experience Manager to join our team at Etoile Group.The ideal candidate will be responsible for managing the boutique floor operations, ensuring a seamless customer experience, and driving sales growth.Serving as an ambassador of the brand, you will embody the values of excellence,...
-
Guest Experience Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company, PAUSEAWAY (R) Full timeAbout This RoleAs a Front Office Supervisor at Pause Experience Company, you will be responsible for leading the front office activities and overseeing the daily operations of the front desk team. You will work closely with the Customer Experience team to develop and enhance the guest journey, ensuring that all guests have a positive experience.Main...
-
Customer Experience Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tree ? Full timeWe are seeking a dynamic CX Manager to lead our customer experience strategy and optimize every touchpoint of our customer journey. The ideal candidate should possess the following skills and experiences:Responsibilities:Develop and implement the company's customer experience strategyAdvocate for CX initiatives and demonstrate their value to the...
-
Customer Experience Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Avensys Consulting Full timeAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across...
-
Customer Experience Manager
15 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Omanyp Full timeOmanyp is a leading health care group in Saudi Arabia, undergoing a transformation. We are recruiting an experienced Customer Experience Manager to lead the customer experience transformation program in Riyadh.The role involves driving the patient journey across all touchpoints, enhancing patient satisfaction and loyalty, and promoting a strong brand...
-
Customer Experience Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Silah Tamkeen Full timeAt Silah Tamkeen, we are seeking an experienced Customer Experience Manager to lead our sales team in achieving exceptional results. This is a full-time opportunity for a mid-senior level professional with a passion for customer-centric business development.Job DescriptionWe develop and execute effective sales strategies to increase revenue and market share...
-
Customer Experience Manager
12 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Alrajhiinvestments Full timeAbout This Opportunity:As a Customer Experience Manager at Alrajhiinvestments, you will play a crucial role in ensuring that our customers receive exceptional support and service. Your responsibilities will include providing technical on-site support, assisting at sales demos, and giving product training to partners and end-users.Your Key Tasks:Identify and...
-
Customer Experience Manager
12 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Avensys Consulting Full timeAbout Avensys ConsultingAvensys Consulting is a renowned global IT professional services company based in Singapore. Our extensive service spectrum encompasses enterprise solution consulting, business intelligence, business process automation, and managed services.We are currently seeking a Customer Experience Manager to oversee and enhance customer service...
-
Customer Experience Manager
16 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Avensys Consulting Full timeCustomer Experience Manager (CXM)Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and...
-
Customer Experience Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Silah Tamkeen Full timeDevelop and execute effective sales strategies to increase revenue and market shareSet sales targets and monitor performance against KPIsIdentify new business opportunities and market trendsIdentify the gaps in terms of selling skills and ensure catering the needs for optimal resultsEnsure all communication channels of call centerCoach call center staff...
-
Customer Experience Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full timeAbout UsJohnson & Johnson is a global healthcare leader dedicated to improving health outcomes for patients around the world. We believe that health is everything and that it starts with a foundation of quality, integrity, and innovation.In this role, you will have the opportunity to work with a talented team of professionals who are passionate about making...
-
Customer Experience Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Chalhoub Group Full timeMeet the ChallengeAre you ready to take your career to the next level in the luxury retail industry? Do you have what it takes to inspire, exhilarate, and delight our customers? If so, we invite you to apply for this exciting opportunity!Job SummaryWe are seeking a highly motivated and experienced Store Manager to join our team. In this role, you will be...
-
Customer Experience Manager
12 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Selective Touch Consultancy Full time**Job Overview:**Selective Touch Consultancy is a leading luxury hospitality group seeking a skilled Guest Relations Manager to join our team.The successful candidate will be responsible for overseeing the entire guest journey, ensuring exceptional service quality and satisfaction.This is an exciting opportunity for a hospitality professional to work with a...
-
Customer Service Representative
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full timeAt GES - Global Experience Specialists, we are seeking a talented Customer Service Representative to join our dynamic team. As a key member of our sales support function, you will play a vital role in delivering exceptional customer experiences and driving business growth.Job Description:Provide timely and effective responses to customer inquiries through...
-
Product Manager for Customer Experience
12 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Lucidya | لوسيديا Full timeAt Lucidya | لوسيديا, we're looking for a Product Manager for Customer Experience to lead the development of our Monitor Solution. As a product manager, you'll be responsible for understanding customer needs and developing products that meet those needs.About Our Solutions:We provide deep insights into brand reputation, campaign effectiveness, and...
-
Customer Experience Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Visionx Full timeTransforming Business Complexity with AIVisionX is a pioneering technology company founded in 2017 to tackle business complexity with AI. We work closely with world-leading brands and Fortune 1000 companies, leveraging expertise in computer vision, 3D modeling, AR, VR, decision sciences, and IoT.Your Role:You will ensure high-quality IT service delivery...
-
VP of Customer Experience
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia webook We're All About Fun Full timeAbout the TeamWe are seeking an experienced VP of Customer Experience to lead our customer-facing initiatives. As a key member of our team, you will develop and execute comprehensive customer experience strategies that drive business results.Key Responsibilities:Develop and implement a customer-centric marketing strategy aligned with business objectives.Lead...
-
Quality and Customer Experience Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeQuality and Customer Experience ManagerWe're committed to delivering world-class customer service, ensuring top-tier experience through quality assurance efforts. This role plays a critical part in driving service excellence, continuous improvement, and customer-centric approach.The ideal candidate will conduct quality inspections, analyze service defects,...