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Service Excellence Leader

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full time
Our Values

We value authenticity, inclusivity, and empowerment. We believe that our colleagues should be able to act from the heart, creating personal experiences for each other and our guests.

About Our Team

We're a dynamic team of passionate individuals who are committed to delivering exceptional service and quality standards. We're looking for someone who shares our values and is passionate about creating memorable experiences for our guests.

The Job

We're seeking a Food and Beverage Manager to lead our teams in delivering exceptional service and quality standards. This role requires someone who is passionate about creating memorable experiences for our guests.

Requirements
  1. Bachelor's degree or equivalent in International Hospitality Management
  2. Two to three years' experience in a similar role
  3. International luxury hotel chain background
  4. English fluency required
  5. Pre-opening experience preferred
  6. Arabic fluency preferred
What We Offer

We'll reward your hard work with a competitive salary and benefits. As part of the global IHG family, you'll be part of a community that trusts and supports each other, does the right thing, and welcomes different perspectives.