Training Operations Coordinator

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia BSI Companies Full time
Job Summary

The Training Operations Coordinator plays a pivotal role in managing the back-office coordination for the Training Department at BSI Companies. This position is responsible for maintaining the company's management systems standards of course delivery, ensuring overall effectiveness, and implementing best practices in the region.

This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various teams, including Sales and Accounts. The ideal candidate will have a Bachelor's degree, excellent communication skills, and proficiency in MS Office.

Main Responsibilities
  • Coordinate training operations processes from sales contract to certificate issuance, working closely with Sales and Accounts teams.
  • Achieve target revenue and profit every month by effectively coordinating with trainers, hotels, travel agencies, and courier companies.
  • Ensure timely handling and delivery of training materials, collection of course returns, and issuance of training certificates.
  • Maintain accurate documentation of training records, handle training contracts in SAP, and support the Operations Team Leader, Sales Team, and Accounts team.
Requirements
  • Hold a Bachelor's degree and be proficient in MS Office.
  • Have up to two years of experience in customer service or administration.
  • Be based in Riyadh and have a good command of English and Arabic.
  • Knowledge of Salesforce is considered an advantage.
About BSI Companies

BSI Companies values Client-centricity, Agility, and Collaboration. These three behaviours represent how we do things at BSI, ensuring it's a great place to work and a highly successful business.

We conduct face-to-face interviews where possible and offer a supportive work environment.



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