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Senior IT Operations Manager

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia EFG Full time
Company Overview

EFG is a pioneering force in the esports industry, dedicated to creating unparalleled experiences for gamers and spectators globally. Our mission is to push the boundaries of innovation and technology in live events.

Job Description

We seek an accomplished Senior IT Project Manager to lead IT initiatives for global esports events in Riyadh. As a core member of our team, you will drive IT-related efforts for localized productions in the Saudi Arabian market, guaranteeing seamless event execution and technical delivery.

This role demands exceptional leadership skills, focusing on coordinating IT infrastructure, software, and hardware deployment to meet event timelines and regional audience needs. You will play a crucial role in prominent events such as the Esports World Cup, FIFA, and other global flagship events.

Key Responsibilities:

  • IT Operations Management
    • Lead IT efforts for localized and global esports events, ensuring successful technical delivery.
    • Collaborate closely with internal teams to localize the technical aspects of global events for the Saudi Arabian market.
    • Develop and implement strategies to enhance IT infrastructure, software, and hardware deployment for event timelines and regional audience needs.
  • Team Management
    • Oversee local teams, ensuring clear communication, alignment with project goals, and adherence to high performance standards.
  • Stakeholder and Government Relations
    • Represent the Event IT team in discussions with local authorities, vendors, and partners, ensuring smooth communication and collaboration.
    • Comply with Saudi regulations regarding cybersecurity, infrastructure, and data management.
    • Establish and maintain relationships with local suppliers, ISPs, and technical vendors.
  • Reporting and Documentation
    • Document IT project progress, setups, vendor communications, and lessons learned.
    • Deliver comprehensive post-event reports to evaluate outcomes and identify areas for improvement.
Requirements

To excel in this role, you will need:

  • Bachelor's or Master's degree in IT, Computer Science, or a related field.
  • Minimum 5 years in IT project management, preferably within esports, live events, or entertainment industries.
  • In-depth knowledge of IT infrastructure, networking, hardware, and software in event environments.
  • Familiarity with Saudi IT regulations, including cybersecurity and infrastructure standards.
  • Proven experience in liaising with internal teams, vendors, and government entities.
  • Mandatory expertise in project management tools such as monday.com, Jira, or equivalents.
  • Advanced proficiency in Slack and Google Workspace (Docs, Sheets, Slides, etc.).
  • Fluency in English and Arabic.
  • Ability to work under pressure, handle multiple priorities, and support events during irregular hours.