Desktop Hardware and Software Support Technician
1 week ago
This is a great opportunity for an experienced Desktop Support EUC L1 to join our team at Iron Systems. The role involves providing technical support and maintenance services for desktop devices, including hardware, software, and connectivity issues.
Main Responsibilities:- Incident Resolution: Manage and resolve desktop device incidents through to resolution, ensuring minimal downtime and optimal user experience.
- Desktop Support Services: Provide IMAC and desk side support services for desktop devices, including installation, configuration, and troubleshooting.
- Hardware and Software Support: Offer standard and approved hardware and software support and maintenance for desktop devices, including patch updates, hardware replacements, and remote management using appropriate tools.
- Service Desk Analysis: Analyze service desk calls and incident data to identify potential user training requirements and automation opportunities.
- Security and Compliance: Monitor security profiles and anti-virus software on all desktop devices and take appropriate action in the event of non-compliance with security requirements.
- Technical Expertise: Possess knowledge and experience with Windows 7 OS, AD, smart hands and feet support, and MAC devices.
- ITIL Process Understanding: Have a good understanding of ITIL processes, including Incident, Change, Problem, Service Request, and related activities like spare and buffer stock management.
- Education: Hold an associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics, or a bachelor's degree preferred.
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Desktop Services Technician
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia Skillmine Technology Consulting Pvt. Ltd. Full timeSkillmine Technology Consulting Pvt. Ltd. is a trusted partner for IT solutions and services.We require a skilled Desktop Support Technician to work in our Hospital's IT department.The selected candidate will be responsible for providing technical support to all departments, ensuring minimal downtime due to hardware or software issues.Key...
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Desktop Support Technician
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Riyadh, Ar Riyāḑ, Saudi Arabia Skillmine Technology Consulting Pvt. Ltd. Full timeSkillmine Technology Consulting Pvt. Ltd.Provide technical support to all departments in the Hospital, resolve employee requests about issues with hardware or software to ensure minimum downtimes, via phone, mail, chat, and in-person.Receive newly purchased equipment, set up and configure new desktops.Required Candidate ProfilePolicies, Processes &...
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Desktop Support EUC Specialist
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Riyadh, Ar Riyāḑ, Saudi Arabia Iron Systems Full timeJob DescriptionWe are seeking a highly skilled Desktop Support EUC L1 to join our team at Iron Systems. As a key member of our IT team, you will be responsible for providing technical support and maintenance services for desktop devices, including hardware, software, and connectivity issues.Key Responsibilities:Incident Management: Manage and resolve desktop...
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Technical Support Analyst
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Riyadh, Ar Riyāḑ, Saudi Arabia Iron Systems Full timeJob OverviewThe successful candidate will provide technical support and maintenance services for desktop devices, including hardware, software, and connectivity issues. The role involves managing and resolving desktop device incidents through to resolution, ensuring minimal downtime and optimal user experience.Main Responsibilities:Desktop Support: Manage...
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Desktop Support EUC L1
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Riyadh, Ar Riyāḑ, Saudi Arabia Iron Systems Full timeResponsibilities:Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.Manage IMAC and desk side support services.Manage hard and soft break fix services for laptops and desktops.Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop...
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Desktop Support Engineer
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EUC Desktop Engineer
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Riyadh, Ar Riyāḑ, Saudi Arabia Iron Systems Full timeAbout the RoleWe are looking for an experienced Desktop Support EUC L1 to join our team at Iron Systems. This role involves providing technical support and maintenance services for desktop devices, including hardware, software, and connectivity issues.Key Tasks:Desktop Device Support: Manage and resolve desktop device incidents through to resolution,...
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Computer Hardware Engineer
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Riyadh, Ar Riyāḑ, Saudi Arabia Skillmine Technology Consulting Pvt. Ltd. Full timeSkillmine Technology Consulting Pvt. Ltd. offers comprehensive IT services to various industries.We are seeking an experienced Desktop Support Technician to join our team in the Hospital's IT department.The successful candidate will provide technical support to all departments, resolving employee requests related to hardware and software issues.Key...
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IT Software Specialist
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Riyadh, Ar Riyāḑ, Saudi Arabia Skillmine Technology Consulting Pvt. Ltd. Full timeWelcome to Skillmine Technology Consulting Pvt. Ltd., a premier IT consulting firm serving various industries.We are looking for an experienced Desktop Support Technician to join our team in the Hospital's IT department.The ideal candidate will possess excellent technical skills and be able to provide high-quality support to employees.Key...
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Technical Support Specialist
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