Senior ITSM Consultant

The Job DescriptionAssess current IT operations maturity, identify gaps and shape solutions.Set up ITSM planning, identify implementation requirements, and design ITSM blueprint roadmap.Develop, document, maintain, and audit ITSM processes and procedures.Define RACI matrix for IT resources.Ensure that each process has a clearly defined input and...

Job OverviewAlnafitha is seeking an enthusiastic and innovative Senior Enterprise Strategy Consultant to work on our Enterprise Strategy Team. As a team of excellence-driven individuals, we strive to optimize and enhance practices, designing and building reliable operation models.Main Responsibilities:Perform planning, design, and implementation of ITIL and...

A Senior Performance specialist in an ITIL-aligned organization plays a crucial role in ensuring optimal service delivery. As an ITSM/GRC member, you'll play a key role in shaping our ITSM and GRC practices.Role and ResponsibilitiesKey Responsibilities with some ITSM processes:The following responsibilities are included but not limited to the main activities...

About the JobJoin our team as an ITSM/GRC Senior Performance Specialist and take on a challenging role that will leverage your skills and experience to drive performance excellence across ITSM and GRC domains. You will be part of a high-performing team dedicated to delivering exceptional IT services and experiences.Main ResponsibilitiesDevelop ITSM and GRC...

A Performance specialist in an ITIL-aligned organization, who plays a crucial role in ensuring optimal service delivery. As an ITSM/GRC member, you'll play a key role in shaping our ITSM and GRC practices.Role and ResponsibilitiesKey Responsibilities with some ITSM processes.The following responsibilities are included but not limited to the main activities...

Job SummaryWe are seeking a highly skilled ITSM/GRC Senior Performance Specialist to join our team at Ejada Systems Limited. As an ITSM/GRC member, you will play a key role in shaping our ITSM and GRC practices.Main ResponsibilitiesPerformance Monitoring and Improvement:Continuously monitor IT service performance metrics.Identify and analyze performance...

ITSM/GRC Critical INC and Problem ManagementThis role is responsible for ensuring the availability and stability of IT services by proactively identifying, investigating, and resolving critical incidents and problems. This involves on-call support, driving incident resolution, conducting root cause analysis, and implementing preventative measures to minimize...

About the RoleWe are seeking an exceptional ITSM/GRC Performance Manager to join our team at Ejada Systems Limited. As a key member of our organization, you will play a vital role in ensuring the optimal delivery of IT services.Your primary focus will be on monitoring and analyzing IT service performance metrics, identifying areas for improvement, and...

Company OverviewTAWANTECH is a leading provider of IT services and consulting solutions. We are committed to delivering exceptional service and supporting our clients' success.We are seeking a talented HP Service Manager Administrator to join our team and contribute to our mission.In this role, you will work closely with our IT teams to install, configure,...

Tech for People Unlocks the FutureAt Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.Company DescriptionWith over 25 years of passion for technology and a presence in 18+...

About UsTotal-TECH Co. is a leading provider of IT services and solutions.Job SummaryWe are seeking an experienced IT Service Management (ITSM) professional to join our team.Key Responsibilities:Assess current IT operations maturity, identify gaps, and shape solutions.Set up ITSM planning, identify implementation requirements, and design an ITSM blueprint...

We are looking for a highly skilled Senior ERP Consultant - Microsoft Dynamics 365 Audit to join our team at Mena Consultant.The ideal candidate will have extensive experience in auditing Microsoft Dynamics 365 ERP systems, including implementation reviews and internal controls testing.Responsibilities:Conduct a comprehensive audit of the system's...

About the RoleThis is an exciting opportunity to join Alnafitha's Enterprise Strategy Consultation team as a Senior Enterprise Strategy Consultant. We are looking for an enthusiastic and innovative Consultant to work on our Enterprise Strategy Team in Alnafitha.Main Responsibilities:Develop Process Solutions: Develop process solutions that meet evolving and...

About the RoleIn this pivotal position as an ITSM/GRC Senior Performance Specialist, you will be responsible for driving performance excellence across ITSM and GRC domains. You will be part of a high-performing team dedicated to delivering exceptional IT services and experiences.Main ResponsibilitiesDrive ITSM and GRC Strategy:Shape and execute ITSM and GRC...

JODAYN | جودين is looking for a seasoned Sr. IT Service Management Consultant - ISO 20000 Expert to join our team and drive ISO 20000 implementation and compliance initiatives. The successful candidate will possess excellent expertise in IT service management (ITSM), policy development, internal auditing, and technical process...

We are seeking a skilled and innovative Digital Transformation Analyst to lead and support digital transformation initiatives over a one-year engagement. The ideal candidate will bring extensive experience in aligning digital strategies with business objectives, implementing IT governance and ITSM processes, and delivering measurable results in...

Job DescriptionWe are seeking an experienced Senior Enterprise Strategy Consultant to join our team at Alnafitha. The ideal candidate will have a strong background in IT service management and experience with ITIL frameworks.Key Responsibilities:Design, implement, and assess ITIL and ISO/IEC standards processes and procedures.Analyze client needs and provide...

Alnafitha Enterprise Strategy Consultation team is a team that contributes to Alnafitha services by providing best practices and excellence methodologies in the domains of ITSM, Information Security, Business Continuity, GRC, Risk Assessment, Security Compliance, IT Quality and Enterprise Architecture.We are currently searching for an enthusiastic and...

Riyadh, Saudi Arabia | Posted on 09/25/2024Alnafitha Enterprise Strategy Consultation team is a team that contributes to Alnafitha services by providing best practices and excellence methodologies in the domains of ITSM, Information Security, Business Continuity, GRC, Risk Assessment, Security Compliance, IT Quality and Enterprise Architecture.We are...

Riyadh, Saudi Arabia | Posted on 03/16/2025Alnafitha Enterprise Strategy Consultation team is a team that contributes to Alnafitha services by providing best practices and excellence methodologies in the domains of ITSM, Information Security, Business Continuity, GRC, Risk Assessment, Security Compliance, IT Quality and Enterprise Architecture.We are...